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Request Tracker System Administrator Remote Training Announced!
Please join us for our next remote training session!
Request Tracker for System Administrators
Date: June 24th, 2020
Time: 10 AM-2:30 PM US Eastern Time (includes 30-minute break)
Agenda to include:
Installing RT
R…
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1
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April 23, 2020
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Welcome to the Request Tracker Community Forum!
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2
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March 9, 2017
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Rerun Scrips/Manually execute Scrips
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4
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May 19, 2020
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Ldapimport only users from some groups
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2
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May 18, 2020
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Add bounce messages as comments to tickets
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1
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May 15, 2020
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Disable Queue Change in Bulk Update
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2
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May 11, 2020
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Is there a way to get the full email headers from the rt cli
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2
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May 4, 2020
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Custom scrip to set status to complete to parent ticket when child is resolved
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10
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April 30, 2020
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RTIR 4.4.4 installation on Centos 7 "working if possible"
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35
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April 23, 2020
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Create ticket using Queue Number instead of Queue Name
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6
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April 23, 2020
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Gpg rt-4.4.3.tar.gz.asc - This key is not certified with a trusted signature!
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1
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April 22, 2020
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Issue with sending emails
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3
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April 14, 2020
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Disable user autocomplete for specific user groups
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2
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April 7, 2020
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RTIR integration with ArcSight
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12
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April 5, 2020
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Learn More about Request Tracker!
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1
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March 26, 2020
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RT 4.4.4 localization problem in german
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3
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March 13, 2020
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Change email template with user defined scrip
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5
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March 13, 2020
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Export Data from RT
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4
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March 12, 2020
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RT 4.4 FastCGI processes frequently dying
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7
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March 11, 2020
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Rest 2.0 Ticket Update for Custom Fields with null values does not delete them
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3
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March 9, 2020
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Autocreated users on ticket submission
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1
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March 5, 2020
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Inactivity Timeout when using Feeds -> Spreadsheets on a search result with a large amount of jobs
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3
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March 3, 2020
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Create a dashboard whit the average of a custom field
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2
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March 2, 2020
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Autocomplete limit for custom fields in RT 4.4
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9
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February 28, 2020
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Disable "New ticket in" from home page (RT 4.2.14 )
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7
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February 28, 2020
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Outdated Ubuntu repository and Install Info
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7
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February 21, 2020
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Rt-crontool : SQL query
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3
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February 21, 2020
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Delete attachments older than 5 years
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4
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February 18, 2020
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Privileges & Approvals
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2
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February 14, 2020
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3.1.0.0 finding resolved tickets
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2
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February 11, 2020
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