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Topic	Replies	Views	Activity
Welcome to the Request Tracker Community Forum! This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…	5	4753	March 13, 2025
RT 6.0.3 repeats most recent search, even if using a direct ticket link	3	41	July 15, 2026
Scrip to auto change queue status counter	2	41	June 16, 2026
Multi factor authentication or 2FA issue	1	39	May 29, 2026
RT 5 json error	12	1998	May 19, 2026
Codeblock options in ticket comments	2	37	May 18, 2026
RT 4.4.4 to Postgres 16	1	24	May 14, 2026
How to restaure all wihtout the tickets	4	42	May 5, 2026
Bug in latest Plack version - rt fails to start up	1	102	May 1, 2026
Is running ./configure strictly necessary in order to set up RT?	0	25	April 30, 2026
"Can't locate [xxx] in @INC" after system upgrade	5	370	April 22, 2026
RT6 + RTIR6 – Dashboard mixes RT and RTIR views, forces /RTIR/Display.html instead of /Ticket/Display.html	0	30	March 16, 2026
Filtering on custom fields is really slow	12	141	March 12, 2026
Modify Custom Field	5	104	March 11, 2026
Create White list or black list email	3	73	March 10, 2026
Script Create SLA	1	74	March 2, 2026
Ticket metadata	9	82	February 24, 2026
How to setup Approval	3	46	February 23, 2026
How to get dropdown queue selection in menubar or titlebar?	0	21	February 19, 2026
Microsoft Active directory	3	66	February 17, 2026
RT6 QueueList displays out of date content	1	31	February 12, 2026
RT 6.0.2 custom StatusChange not raised in Batch	1	25	January 23, 2026
Upgrade from 4.0.17 to 6.0.2 - Can't login	1	53	January 22, 2026
Disable attachment or disable "Choose file"	6	104	January 14, 2026
Editing lifecycles completely breaks RT	5	111	December 18, 2025
2FA Apply On Credentials Page	4	83	December 16, 2025
Disable attachment and Restrict Extension File for Attachment	3	158	December 13, 2025
Please help, upgrade issue from RT 5.0.4 to 6.0.1	28	513	December 9, 2025
Generate an auto email when any asset's SLA will be expired	1	45	December 1, 2025
Containerizing RT 6 and deploying to openshift/k8s	0	55	November 19, 2025

Welcome to the Request Tracker Community Forum!

This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…