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Topic	Replies	Views	Activity
Welcome to the Request Tracker Community Forum! This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…	0	4793	March 8, 2017
Disable attachment and Restrict Extension File for Attachment	8	257	October 14, 2026
Reply to old ticket from another RT	1	33	September 29, 2026
Fresh install of RT5.0.10 on Ubuntu - No logs being created under /opt/rt5/var/log	4	84	September 10, 2026
Setting values with single quotes to CF's	3	87	August 6, 2026
Grant problem when initializing database	0	54	July 24, 2026
RT 6.0.3 repeats most recent search, even if using a direct ticket link	3	99	July 15, 2026
Scrip to auto change queue status counter	2	84	June 16, 2026
Multi factor authentication or 2FA issue	1	71	May 29, 2026
RT 5 json error	12	2060	May 19, 2026
Codeblock options in ticket comments	2	63	May 18, 2026
RT 4.4.4 to Postgres 16	1	45	May 14, 2026
How to restaure all wihtout the tickets	4	79	May 5, 2026
Bug in latest Plack version - rt fails to start up	1	151	May 1, 2026
Is running ./configure strictly necessary in order to set up RT?	0	44	April 30, 2026
"Can't locate [xxx] in @INC" after system upgrade	5	423	April 22, 2026
RT6 + RTIR6 – Dashboard mixes RT and RTIR views, forces /RTIR/Display.html instead of /Ticket/Display.html	0	43	March 16, 2026
Filtering on custom fields is really slow	12	220	March 12, 2026
Modify Custom Field	5	145	March 11, 2026
Create White list or black list email	3	107	March 10, 2026
Script Create SLA	1	100	March 2, 2026
Ticket metadata	9	154	February 24, 2026
How to setup Approval	3	88	February 23, 2026
How to get dropdown queue selection in menubar or titlebar?	0	35	February 19, 2026
Microsoft Active directory	3	94	February 17, 2026
RT6 QueueList displays out of date content	1	51	February 12, 2026
RT 6.0.2 custom StatusChange not raised in Batch	1	47	January 23, 2026
Upgrade from 4.0.17 to 6.0.2 - Can't login	1	69	January 22, 2026
Disable attachment or disable "Choose file"	6	146	January 14, 2026
Editing lifecycles completely breaks RT	5	157	December 18, 2025

Welcome to the Request Tracker Community Forum!

This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…