RT is open source and many of our users like to modify the code and build extensions. This category is for technical discussion about how RT works under the hood and how best to modify and extend it with custom code.

General information, questions, and discussion about using Request Tracker (RT).

General questions and discussion about Request Tracker for Incident Response (RTIR).

General announcements and information about RT and RTIR from Best Practical.

Discourse, the software that runs this forum, is new to most of us. This is a category for discussing how best to use and configure it.

Discussion about this site, its organization, how it works, and how we can improve it.