Category Topics

RT Users

General information, questions, and discussion about using Request Tracker (RT).
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RT Developers

RT is open source and many of our users like to modify the code and build extensions. This category is for technical discussion about how RT works under the hood and how best to modify and extend it with custom code.
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RTIR

General questions and discussion about Request Tracker for Incident Response (RTIR).
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Discourse Discussion

Discourse, the software that runs this forum, is new to most of us. This is a category for discussing how best to use and configure it.
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Announcements

General announcements and information about RT and RTIR from Best Practical.
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Site Feedback

Discussion about this site, its organization, how it works, and how we can improve it.
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