Request Tracker Community Forum

Topic	Replies	Views	Activity
Welcome to the Request Tracker Community Forum! This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…	5	4727	March 13, 2025
RT for Claude - RT MCP Server Now Available for AI Integration Announcements	7	221	May 7, 2026
Request Tracker 4.4.4 compatible to Postgres 17? RT Developers	1	18	May 7, 2026
Wide character error in RT::Squish RT Users	2	34	May 6, 2026
How to restaure all wihtout the tickets	4	23	May 5, 2026
New RT6 Extensions - Any feedback, suggestions, or ideas are very welcome RT Users	6	72	May 5, 2026
Bug in latest Plack version - rt fails to start up	1	42	May 1, 2026
Is running ./configure strictly necessary in order to set up RT?	0	17	April 30, 2026
Widget pagination not working RTIR	3	84	April 29, 2026
Group rights assignment RT Users	5	111	April 28, 2026
Is it possible to make a table like this? RT Users	0	28	April 23, 2026
"Can't locate [xxx] in @INC" after system upgrade	5	36	April 22, 2026
Png jpg logo RT Users	25	541	April 19, 2026
Search for reopened tickets RT Users	3	42	April 16, 2026
Cannot enter text in reply box wIth Firefox and RT5 RT Users	5	67	April 14, 2026
Username clash on LDAP import RT Developers	0	25	April 9, 2026
RT 6.0.2 - Attachment does not carry over if attached before selecting an article RT Developers	0	18	April 8, 2026
Potential bug in RT 6.0.2 - Custom field cleared when queue is changed on child ticket RT Developers	0	27	April 3, 2026
Is RT WCAG 2.1 AA/Title II ADA Compliant? RT Users	3	68	April 1, 2026
Encrypted emails are empty RT Users	10	84	April 1, 2026
Example Postgresql DB dump with fake tickets, for test purposes RT Users	0	31	March 28, 2026
DBIx::SearchBuilder 1.83 can lead to warnings/errors during make upgrade-database in rt-6.0.2 RT Developers	6	57	March 25, 2026
Upgrade from RT 5.0.7 to 6.0.2 - Database Issues RT Users	4	84	March 24, 2026
Leverage an undocumented feature to set configurations from the environment RT Developers	4	108	March 22, 2026
MySQL lower_case_table_names RT Users	0	22	March 17, 2026
RT6 + RTIR6 – Dashboard mixes RT and RTIR views, forces /RTIR/Display.html instead of /Ticket/Display.html	0	21	March 16, 2026
Ticket create error DBD::Pg::st execute failed: ERROR: invalid input RT Users	3	471	March 12, 2026
Filtering on custom fields is really slow	12	106	March 12, 2026
Modify Custom Field	5	88	March 11, 2026
Create White list or black list email	3	62	March 10, 2026

Welcome to the Request Tracker Community Forum!

This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…