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Love RT? Best Practical is hiring!

About the Position We’re looking for a software engineer to join our professional services team, helping RT users extend and enhance RT to meet their business needs. RT has extensive interfaces to allow users to custom…

1 345 July 14, 2021
Welcome to the Request Tracker Community Forum!
1 2562 March 9, 2017
RT5.0.2 - FCGI dies without any notifications/logs
RT Users
2 46 January 21, 2022
RT 4.4 FastCGI processes frequently dying
11 511 January 21, 2022
Remove SLA (Due Date) from Ticket on Move to "no SLA" Queue
RT Developers
6 42 January 20, 2022
Correspond not working
RT Users
5 56 January 20, 2022
App-wsgetmail usage with shared O365 mailboxes
RT Developers
2 164 January 20, 2022
RTIR / can't open tickets
RT Users
4 58 January 20, 2022
Graph ticket links question
RT Users
0 26 January 19, 2022
Login issue from postman
5 174 January 19, 2022
UI - prompt or confirmation box
RT Developers
1 33 January 19, 2022
RT5.0.2 - HTML::Gumbo install problem
0 23 January 19, 2022
Scrubber.pm error on ticket display
RT Users
2 275 January 19, 2022
Does RT5 support emojis in the subject?
RT Users
2 48 January 18, 2022
RT5.0.1 removing a users email address
RT Users
2 51 January 18, 2022
How to add inline images via Web interface
RT Developers
0 25 January 18, 2022
Web log spam - enumerate acceptable paths?
RT Users
2 69 January 14, 2022
Where does rt-setup-database get it's configuration?
RT Users
2 45 January 14, 2022
Mysql query to find out what tickets were assigned to a queue
RT Developers
2 40 January 14, 2022
Customer Survery script not running on set to resolve
RT Developers
4 59 January 14, 2022
Rt-setup-database failure: ERROR 1292 (22007): Truncated incorrect DOUBLE value: ''
RT Users
1 32 January 13, 2022
Upgrading rt34 to rt5 database Configurations table missing?
RT Users
4 54 January 13, 2022
5.0.2 Upgrade GnuPG::Interface >= 1.02
RT Users
11 102 January 12, 2022
ERROR 1366 (22007) at line 20: Incorrect string value:
RT Users
3 73 January 11, 2022
CLI command 'rt' prints wrong version
RT Users
0 37 January 11, 2022
Homepage empty after upgrading to 5.0.2
RT Users
4 82 January 11, 2022
Asset saved search, is it possible?
RT Users
7 68 January 11, 2022
CurrentUser to owner in Create.html
RT Developers
6 161 January 10, 2022
Fetching Mail from O365 - Definitive?
1 66 January 10, 2022
Clone existing users to create new users
RT Users
1 47 January 9, 2022