Request Tracker Community Forum

Topic	Replies	Views	Activity
Welcome to the Request Tracker Community Forum! This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…	5	4748	March 13, 2025
I can't stop this ticket from recurring RT Users	3	30	June 25, 2026
[Bug] Search Builder: "IS RTIR Search" setting becomes stuck and forces incorrect ticket behavior RT Users	2	23	June 23, 2026
Articles E-Mail Subject override doesn't work 6.0.2 RT Users	1	36	June 18, 2026
Email workflow when client remove some CC RT Users	4	56	June 16, 2026
Scrip to auto change queue status counter	2	34	June 16, 2026
[v6.x] can't change queue in ticket update RT Users	7	37	June 12, 2026
RT6 feature request : on page leave confirmation RT Developers	0	22	June 12, 2026
[RT 6.0.2] Issue deleting users with Shredder RT Users	0	24	June 5, 2026
Link auto-complete doesn't include exact matches RT Users	3	32	June 4, 2026
Shredder takes forever (advice please!) RT Users	5	42	June 3, 2026
Set Started as Take Time RT Developers	3	26	June 2, 2026
Multi factor authentication or 2FA issue	1	34	May 29, 2026
Controlling Ticket Recurrence RT Users	0	21	May 27, 2026
Timezone in Date: header of tickets created by email RT Users	2	350	May 25, 2026
RT 6.0.3 Released Announcements	6	239	May 22, 2026
"Better" QueueList for RT6 Extension RT Users	0	40	May 22, 2026
RTIR 6.0.3 Released Announcements	0	54	May 20, 2026
RTIR 5.0.10 Released Announcements	0	38	May 20, 2026
RT 5.0.10 Released Announcements	0	74	May 20, 2026
RT::Extension::Ticketlocking seemingly not working on 6.02 (migrated from 5.05) RT Users	2	21	May 19, 2026
RT 5 json error	12	1996	May 19, 2026
Codeblock options in ticket comments	2	34	May 18, 2026
Searching ticket text directly in the database RT Users	4	36	May 15, 2026
RT 4.4.4 to Postgres 16	1	19	May 14, 2026
RT 6.0.2 rt-server successful login redisplays login screen? RT Users	2	43	May 12, 2026
RT for Claude - RT MCP Server Now Available for AI Integration Announcements	7	300	May 7, 2026
Request Tracker 4.4.4 compatible to Postgres 17? RT Developers	1	39	May 7, 2026
Wide character error in RT::Squish RT Users	2	91	May 6, 2026
How to restaure all wihtout the tickets	4	40	May 5, 2026

Welcome to the Request Tracker Community Forum!

This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…