Request Tracker Community Forum

Topic	Replies	Views	Activity
RT 6.0.0 Released Announcements We are thrilled to announce the release of Request Tracker (RT) 6.0.0! This major release introduces an updated user interface, new customization features, integration of popular extensions into the core, and numerous en…	6	449	June 5, 2025
Welcome to the Request Tracker Community Forum! This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…	5	4610	March 13, 2025
Bug in REST2 API /queues/all RT Developers	2	47	June 30, 2025
Feature to add a custom field in key value format RT Users	1	33	June 30, 2025
Make initialize-database fails on Ubuntu 24 LTS with MariaDB 11.4.7 RT Users	11	82	June 27, 2025
RT-Extension-HelpDesk and RT-6.0.x RT Users	2	42	June 27, 2025
RT6 Installation – Error during make initialize-database (Access denied for user 'rt_admin')	1	19	June 27, 2025
Assets, Page Layouts, CustomFieldCustomGroupings RT Users	5	24	June 26, 2025
DB Migration MariaDB -> Oracle - Error/Cancel Import to Oracel DB RT Users	1	353	June 26, 2025
RT 5.0.7 Deadlock when importing rt5 DB RT Users	0	12	June 25, 2025
Can't call method "_should_log" on an undefined value RT Users	3	38	June 25, 2025
RT5 missing tanslation RT Developers	5	56	June 24, 2025
Uncaught TypeError: Cannot read properties of null (reading 'dispatchEvent') RT Users	0	9	June 23, 2025
Request Tracker version 2.0.5 Source Code	8	66	June 23, 2025
Create.html file sometimes fails to load RT Users	0	14	June 22, 2025
Enable Github Issues	0	17	June 20, 2025
AI as frontend to local RT install	0	31	June 18, 2025
Wsgetmail with 6.0.0	2	37	June 18, 2025
RT 6.0.0 - Delete saved searches RT Users	2	43	June 18, 2025
Is tagging available in RT6?	1	38	June 18, 2025
UseFriendlyFromLine & Outlook autocomplete	6	68	June 18, 2025
Auto Select people in CC RT Users	1	28	June 17, 2025
Pictures imbedded within the message body	2	31	June 17, 2025
Leverage an undocumented feature to set configurations from the environment RT Developers	3	35	June 16, 2025
RT 6.0.0 - error ShowSavedSearches and CreateSavedSearch RT Users	5	59	June 12, 2025
RT-6 AuthToken API Authentication - Apache2 FCGID RT Users	1	55	June 11, 2025
RT 6.0.0 db upgrade error (from 5.0.8)	4	41	June 11, 2025
Add a REST endpoint to custom extension RT Developers	7	41	June 11, 2025
Searching for Requestors with a specific number of tickets RT Users	1	29	June 11, 2025
Mail to $mail if custom field xy = "$content"	2	29	June 11, 2025

RT 6.0.0 Released

We are thrilled to announce the release of Request Tracker (RT) 6.0.0! This major release introduces an updated user interface, new customization features, integration of popular extensions into the core, and numerous en…

6

449

June 5, 2025

Welcome to the Request Tracker Community Forum!

This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…