Request Tracker Community Forum

Topic	Replies	Views	Activity
Welcome to the Request Tracker Community Forum! This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…	5	4699	March 13, 2025
Error when saving Custom Field dates < 1970 RT Developers	3	45	February 12, 2026
RT6 QueueList displays out of date content	1	9	February 12, 2026
Help migrating from 4.4.0 to 5.0.3 - Error Status '' isn't a valid status for tickets in this queue RT Users	10	41	February 12, 2026
Microsoft Active directory	2	26	February 12, 2026
New to Change Management RT Users	2	33	February 6, 2026
Call report for the day it was resolved RT Users	3	24	February 2, 2026
Encrypted emails are empty RT Users	0	21	February 2, 2026
Bug in Approvals/Display.html? RT Developers	0	21	January 30, 2026
Articles E-Mail Subject override doesn't work 6.0.2 RT Users	0	17	January 29, 2026
Digital Signature and Encryption of email communication RT Users	8	60	January 29, 2026
How to move a ticket to another queue if you don't not have access to see other queue (via GUI) RT Users	2	29	January 28, 2026
How do I add new correspondence to ticket from script action? RT Users	6	93	January 28, 2026
RT 6.0.2 custom StatusChange not raised in Batch	1	16	January 23, 2026
RT6 Create custom widgets in page layout RT Developers	2	50	January 22, 2026
Upgrade from 4.0.17 to 6.0.2 - Can't login	1	35	January 22, 2026
RT6 Inline Images Broken by rtname Containing Whitespace RT Users	9	144	January 22, 2026
fetchmail keep showing exit status 5 RT Users	1	19	January 21, 2026
Error for comment and correspond for specific ticket RT Users	4	56	January 19, 2026
Disable attachment or disable "Choose file"	6	89	January 14, 2026
Question about RT6 MySql Version Requirements RT Users	1	54	January 9, 2026
Disable merge feature for all users RT Users	1	21	January 9, 2026
Installing RT::Extension::AI RT Users	1	72	January 4, 2026
Full-text-indexer issue in rt 6.0.1 - postgresql 17 ubuntu 24.04 RT Users	2	55	December 31, 2025
Upgrade to 6.0.1 - article insert is not working RT Users	4	168	December 30, 2025
PostgreSQL Migration: DateTime showing as "Thu Jan 01 00:00:00 1970" RT Users	4	345	December 24, 2025
Problem filtering search on priority RT Users	2	42	December 23, 2025
Editing lifecycles completely breaks RT	5	82	December 18, 2025
Reminders and crontool RT Users	1	47	December 17, 2025
6.0.2 CF values not filtered when depending from other CF RT Developers	4	100	December 16, 2025

Welcome to the Request Tracker Community Forum!

This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…