Hi,
I dont understand how to show image in ticket history and articles.
I can see images during articles edit or ticket reply/comment in CKEditor. My user receive images as inline encoded in base64 in mail.
In ticket history i can see image when i download the html source.
But image dont show web UI and i’m unable to find the option needed to show image in ticket history.
In my RT_SiteConfig.pm i have those options:
Set($ShowRemoteImages, 1);
Set($ShowTransactionImages, 1);
Set($PreferRichText, 1);
Any idea?
Kind regards,
Edit: the problem concern images inserted via copy/past in CKEditor. Images receveived by mail are visible in ticket history.