Hi,
when I set the SLA to 30 business days, it sets the end date to unset.
For 21 working days everything works fine.
'PROJECT1 SEV3' => {
Resolve => { BusinessMinutes => 60*8*21,
ExcludeTimeOnIgnoredStatuses => 1,
IgnoreOnStatuses => ['stalled'],
},
BusinessHours => 'PROJECT1',
},
It does not work for 30 business days.
‘PROJECT1 SEV3’ => {
Resolve => { BusinessMinutes => 60830,
ExcludeTimeOnIgnoredStatuses => 1,
IgnoreOnStatuses => [‘stalled’],
},
BusinessHours => ‘PROJECT1’,
},
Is there any way to set this up?
BusinessHours => ‘PROJECT1’ is Monday - Friday 8:00-16:00
Thank you