Pictures imbedded within the message body

1

Hi all,

We just installed the RT Version 5.0.5, is there a way to include pictures within the message body instead of attaching them?

Thanks in advance
Alessandro

2

Hi. Did you try copy/paste an screenshot or drag&drop an image from the file manager? It works for me on 5.0.8.

3

Hi, yes I just tried but the drag&drop option is not working on this version

4

Hi,

I use those configuration in my RT_SiteConfig.pm :

Set(
    %ScrubCustomFieldOnSave,
    Default           => 0,
    'RT::Ticket'      => 1,
    'RT::Transaction' => 1,
);

Set($ShowRemoteImages, 1);
Set($ShowTransactionImages, 1);
Set($PreferRichText, 1);

You can give a try.

Kind regard,