Request Tracker Community Forum

Topic	Replies	Views	Activity
Welcome to the Request Tracker Community Forum! This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…	5	4615	March 13, 2025
Replying or Commenting History Section: Previous Message Gets Truncated RT Users	0	12	July 16, 2025
Attachments are uploaded through create.html but is not displayed in Display.html page RT Developers	8	17	July 16, 2025
Queue hierarchy and child queue RT Users	3	15	July 16, 2025
Privileged users problem (can search other users) RT Users	7	303	July 16, 2025
DKIM fail with gmail RT Users	3	13	July 16, 2025
How change favicon.png RT Users	5	602	July 15, 2025
What is the expected difficulty to upgrade from RT5 to RT6	1	100	July 14, 2025
Upgrading to RT6 extension compatibility	1	34	July 12, 2025
RT default date time problem RT Users	2	32	July 10, 2025
Group rights assignment RT Users	4	39	July 10, 2025
Users Search acting weird after upgrading to 6.0.0 RT Users	3	38	July 8, 2025
RT 6.0.0 Released Announcements	10	587	July 7, 2025
Global scrip to auto change queue on Create RT Users	4	42	July 7, 2025
UseFriendlyFromLine & Outlook autocomplete	7	81	July 3, 2025
"Queue list" in dashboard RT at glance is empty RT Users	4	36	July 2, 2025
Pictures imbedded within the message body	3	56	July 1, 2025
RT-Extension-HelpDesk and RT-6.0.x RT Users	3	69	July 1, 2025
Bug in REST2 API /queues/all RT Developers	2	62	June 30, 2025
Feature to add a custom field in key value format RT Users	1	41	June 30, 2025
Make initialize-database fails on Ubuntu 24 LTS with MariaDB 11.4.7 RT Users	11	91	June 27, 2025
RT6 Installation – Error during make initialize-database (Access denied for user 'rt_admin')	1	25	June 27, 2025
Assets, Page Layouts, CustomFieldCustomGroupings RT Users	5	30	June 26, 2025
DB Migration MariaDB -> Oracle - Error/Cancel Import to Oracel DB RT Users	1	353	June 26, 2025
RT 5.0.7 Deadlock when importing rt5 DB RT Users	0	15	June 25, 2025
Can't call method "_should_log" on an undefined value RT Users	3	41	June 25, 2025
RT5 missing tanslation RT Developers	5	60	June 24, 2025
Uncaught TypeError: Cannot read properties of null (reading 'dispatchEvent') RT Users	0	26	June 23, 2025
Request Tracker version 2.0.5 Source Code	8	75	June 23, 2025
Create.html file sometimes fails to load RT Users	0	16	June 22, 2025

Welcome to the Request Tracker Community Forum!

This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…