Request Tracker Community Forum

Topic	Replies	Views	Activity
Welcome to the Request Tracker Community Forum! This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…	5	4629	March 13, 2025
Merging tickets caused CustomField value set	2	28	September 15, 2025
Problem upgrading RT 4.4.7 → 5.0.8: missing column lookuptype RT Users	1	29	September 13, 2025
RT 6.0.1 search not working with non latin RT Users	2	22	September 11, 2025
Fulltext search RT Users	0	18	September 4, 2025
How do I add new correspondence to ticket from script action? RT Users	0	18	September 4, 2025
BARE Install RT6.0.1 RTIR 6.0.1 RT Users	2	42	September 3, 2025
Upgrade to 6.0.1 - article insert is not working RT Users	0	39	September 2, 2025
Delete attachments or tickets RT Users	2	56	September 1, 2025
RT-Extension-HelpDesk and RT-6.0.x RT Users	6	134	August 31, 2025
How do I format custom field date type in e-mail template? RT Users	6	41	August 29, 2025
Disable autocomplete in RT-Extension-AI-0.02 RT Users	2	69	August 21, 2025
Striped rows in RT 6 or RT 5	0	21	August 20, 2025
I want advice on Integrating External Tools with RT RT Developers	0	33	August 19, 2025
Upgrading database from 5.0.8 to 6.0.1 Error RT Users	7	57	August 18, 2025
Create many user RT Developers	3	76	August 18, 2025
Users Search acting weird after upgrading to 6.0.0 RT Users	4	85	August 11, 2025
RT 6.0.0 Released Announcements	12	919	August 8, 2025
Create Tiket via email	2	32	August 8, 2025
RT 6.0.1 Released Announcements	2	170	August 7, 2025
Create ticket With email	7	65	August 7, 2025
Best Practice for Escalating Tickets Automatically After X Hours? RT Users	3	79	August 6, 2025
Refresh on Homepage with RT6.x	6	70	August 6, 2025
RTIR 6.0.1 Released Announcements	1	86	August 5, 2025
Anyone got RT::Authen::OAuth2 to work with RT6 RT Developers	2	45	August 5, 2025
Email suggestions while creating a tickets RT Developers	2	337	August 3, 2025
Replying or Commenting History Section: Previous Message Gets Truncated RT Users	1	35	August 1, 2025
Teaching an old RT::Authen::OAuth2 new tricks RT Developers	0	37	August 1, 2025
Can't call method "_should_log" on an undefined value RT Users	4	68	July 31, 2025
How to set automatic resolve RT Users	3	38	July 29, 2025

Welcome to the Request Tracker Community Forum!

This forum is for users of Request Tracker (RT), Request Tracker for Incident Response (RTIR), and associated extensions and add-ons. There are discussions and questions on how to use RT, how to configure things, and eve…