RT default date time problem

We have set the timezone in config file to Asia Kabul( UTC+4:30) and it’s showing that timezone in the UI but in the our log file it’s still UTC and not UTC+4:30. So want the log file to reflect the UTC+4:30 .

Hi, read @GreenJimll’s post: Bad time in logs - #4 by GreenJimll

Other thread about this: Date/time in log file in UTC?

I don’t think it’s going to change in any way.

We use to have all logs in UTC so I didn’t recognize it is not possible to log in local timzone. No, we are not at UTC :slight_smile:

Use tools like Elastic Stack (ELK), Splunk oder Grafana Loki to show logs, they handle timezones.
Use awk/date to modify the timestamp if you use grep/less to search in logs. Any KI should give you the awk-statement if you give a line from log.