RT 5.0.0 Released

We are very excited to announce the general availability of RT 5.0.0. This release introduces a major update of the web UI as RT now uses the popular open source Bootstrap front-end toolkit. This brings to RT a modern, responsive layout with all of the power and familiar features of RT.

You can get the new version here:


SHA-256 sums

781ac6e21d8e1cf3514ddc6a71418cefde903df241d4e7011e75f90eb62a952e rt-5.0.0.tar.gz
f3fe75aca612cbd7904877fa2951be691f5451ef11b4048e7906700d42853975 rt-5.0.0.tar.gz.asc

The Bootstrap update accounted for hundreds of commits and thousands of lines of code updates. We hope the update to a very popular web framework will make it even easier for users to create (and share!) new themes.

In addition to that major UI update, this release also contains many other big new features including a new charting library, a graphical lifecycle builder, and new web access for admins to update RT’s many configuration options. This new version of RT contains changes and improvements from over 1,500 git commits.

We have also added configuration to run RT’s 35,000+ tests using TravisCI, so you can now see our test runs from GitHub.

Check out our blog to read more about this release and the new features that are available.

A complete changelog is available from git by running:
git log rt-4.4.4…rt-5.0.0
or visiting https://github.com/bestpractical/rt/compare/rt-4.4.4...rt-5.0.0

You can also find a comprehensive list of changes in 5.0.0 in our release notes.