We’re pleased to announce the availability of the first release candidate for RT 4.4.2. This release addresses many issues and adds several minor new features, listed below. A complete list of improvements is available at https://docs.bestpractical.com/release-notes/rt/4.4.2rc1.
We have redesigned how time worked is calculated per user and for children tickets. As always please be sure to review the UPGRADING-4.4 document at https://docs.bestpractical.com/rt/4.4.2/UPGRADING-4.4.html#UPGRADING-FROM-4.4.1-AND-EARLIER.
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Shawn M Moore, for Best Practical
Custom fields now have a “New values must be unique” option.
Custom fields now support value canonicalization (for example,
automatically changing input values to be all uppercase). See the
Ticket timers provide a comment box for quickly adding ticket comments
to describe your time worked.
You can now set up default values for assets on a catalog level.
You can choose to display result counts on ticket search portlets using
There is now a “Load all history” link for the “as you scroll” history
loading mode, to allow you to use browser-based text search.
We now display a list of recently-viewed tickets in the
Search -> Tickets -> Recently Viewed menu.
We have made RT::Extension::AdminConditionsAndActions part of core
RT, so you can now easily configure the conditions and actions of
your scrips right within the admin UI.