"Queue list" in dashboard RT at glance is empty

RT Users
1

Hi everyone,

I have installed a fresh RT6 instance. Everything work fine (as usual) but for privilegied users (administrators on queues), the “Queue list” module in dashboard RT at glance is empty.

As root i see the “queue list” module populated.

I think i forgot a right to adjust, but i cant find it.

Any insight ?

Kind regard,

2

It’s happening sometimes in my RT5. To solve this issue:

  • Click on the wheel to edit queue’s list.
  • Unmark one queue.
  • Save
  • Edit again queue’s list
  • Mark again the queue.
  • Save

Queues are shown in the module. Hope it helps you.

3

Good idea, i have try but no luck, my problem is still here (i have try to logout, and wipe browser cache too after tha operation).

4

I have found the solution as reading the code from the page /opt/rt6/share/html/Elements/MyAdminQueues
CheckRight => ‘AdminQueue’,

I need to put on the right “AdminQueue” for my support group.

5

Grate! So that’s a different problem I’ve found in my rt5 server.