RT-Extension-HelpDesk and RT-6.0.x

[periway]

Hi you can give a look to another same topic about the queue list empty :

"Queue list" in dashboard RT at glance is empty

It’s happening sometimes in my RT5. To solve this issue: Click on the wheel to edit queue’s list. Unmark one queue. Save Edit again queue’s list Mark again the queue. Save Queues are shown in the module. Hope it helps you.

You need to adjust the right “AdminQueue” for your support group.