"On Create, Notify CCs" when ticket created via email not working

[Vegard_Vesterheim]

This seems to be the same issue as this one:

Mail to CC on Ticket create from web gui

It’s a bit tricky as you wouldn’t want to send duplicate emails when a ticket is created by mail. AFAIK that information is not available to scrips.

The problem is easily fixed, but I still wonder why this is not fixed in
RT itself.