NEW Extension RT::Extension::CopySubjectButton

[ALone]

Hi all,

I developed an extension that adds a new button with the label “Copy”. After clicking the button, the subject of the ticket is copied to your clipboard correctly formatted so taht it can be used in a mail reply from your favorite mail client.

Below is a short demonstration of the functionality :

Tested with RT 5.0.2

Extension Repos :
“GitHub - averkios/RT-Extension-CopySubjectButton: Adds a button next to the subject header, of a ticket, that copies the subject in proper format to reply using a mail client. Just paste it in the subject line of your mail reply.”
“RT::Extension::CopySubjectButton - Button that copies the subject in proper format for mail client reply - metacpan.org”

[Andrew_Ruthven]

Hey,

This certainly looks interesting. A suggestion is to perhaps make it an option to make it a mailto link where the subject is set to the correct format and the recipient is RT, so that the email correspondence is correctly recorded. i.e:

<a href="mailto:rt-comment@example.com?subject=[RT ID] my ticket">Send Email</a>

[ALone]

Hi,

I have already implemented that, on my previous extension :

NEW Extension RT::Extension::ReplyWithMail

Hi all, I developed an extension that adds a new action called “Reply with mail”. After clicking the action, your default mail client will open a new mail with the TO: CC: and Subject: fields populated with the appropriate info relative to each ticket. Test the functionality by pressing the dummy link below : Reply with mail Tested with RT 5.0.2 and Outlook client Extension Repos : “https://github.com/averkios/RT-Extension-ReplyWithMail” “https://metacpan.org/pod/RT::Extension::ReplyWithM…