We have trial instance of RT in which we are getting error for only a single ticket
RT6.0.2 PostgreSQL18 Ubuntu 24.04
Ticket only spiniing unable to load correspond box in RT log or apache.error log below snippet
rt.log
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Found 4 scrips for TransactionCreate stage with applicable type(s) Comment for txn #36162 on ticket #1836 (/opt/rt6/sbin/../lib/RT/Scrips.pm:537)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt6/sbin/../lib/RT/I18N.pm:583)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Converting ‘utf-8’ to ‘utf-8’ for text/plain - Subjectless message (/opt/rt6/sbin/../lib/RT/I18N.pm:294)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt6/sbin/../lib/RT/I18N.pm:583)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Converting ‘utf-8’ to ‘utf-8’ for text/html - Subjectless message (/opt/rt6/sbin/../lib/RT/I18N.pm:294)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt6/sbin/../lib/RT/I18N.pm:583)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt6/sbin/../lib/RT/I18N.pm:583)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt6/sbin/../lib/RT/I18N.pm:583)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Converting ‘utf-8’ to ‘utf-8’ for text/plain - Subjectless message (/opt/rt6/sbin/../lib/RT/I18N.pm:294)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt6/sbin/../lib/RT/I18N.pm:583)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Converting ‘utf-8’ to ‘utf-8’ for text/html - Subjectless message (/opt/rt6/sbin/../lib/RT/I18N.pm:294)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt6/sbin/../lib/RT/I18N.pm:583)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt6/sbin/../lib/RT/I18N.pm:583)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Skipping Scrip #11 because it isn’t applicable (/opt/rt6/sbin/../lib/RT/Scrips.pm:380)
[1608359] [Wed Dec 31 08:16:31 2025] [debug]: Found 0 scrips for TransactionBatch stage with applicable type(s) Comment for txn #36162 on ticket #1836 (/opt/rt6/sbin/../lib/RT/Scrips.pm:537)
apache2.error log
[Wed Dec 31 13:46:30.924056 2025] [ssl:info] [pid 1608356] [client 10.14.28.42:56409] AH01964: Connection to child 11 established (server custcare.example.com:443)
[Wed Dec 31 13:46:30.924248 2025] [ssl:debug] [pid 1608356] ssl_engine_kernel.c(2311): [client 10.14.28.42:56409] AH02043: SSL virtual host for servername custcare.example.com found
[Wed Dec 31 13:46:30.924292 2025] [socache_shmcb:debug] [pid 1608356] mod_socache_shmcb.c(545): AH00835: socache_shmcb_retrieve (0xdc → subcache 28)
[Wed Dec 31 13:46:30.924299 2025] [socache_shmcb:debug] [pid 1608356] mod_socache_shmcb.c(898): AH00849: match at idx=0, data=0
[Wed Dec 31 13:46:30.924302 2025] [socache_shmcb:debug] [pid 1608356] mod_socache_shmcb.c(556): AH00836: leaving socache_shmcb_retrieve successfully
[Wed Dec 31 13:46:30.924439 2025] [core:debug] [pid 1608356] protocol.c(2460): [client 10.14.28.42:56409] AH03155: select protocol from , choices=h2,http/1.1 for server custcare.example.com
[Wed Dec 31 13:46:30.927207 2025] [ssl:debug] [pid 1608356] ssl_engine_kernel.c(2170): [client 10.14.28.42:56409] AH02041: Protocol: TLSv1.3, Cipher: TLS_AES_128_GCM_SHA256 (128/128 bits)
[Wed Dec 31 13:46:30.927242 2025] [socache_shmcb:debug] [pid 1608356] mod_socache_shmcb.c(508): AH00831: socache_shmcb_store (0xcd → subcache 13)
[Wed Dec 31 13:46:30.927248 2025] [socache_shmcb:debug] [pid 1608356] mod_socache_shmcb.c(745): AH00842: expiring 2 and reclaiming 0 removed socache entries
[Wed Dec 31 13:46:30.927252 2025] [socache_shmcb:debug] [pid 1608356] mod_socache_shmcb.c(765): AH00843: we now have 2 socache entries
[Wed Dec 31 13:46:30.927255 2025] [socache_shmcb:debug] [pid 1608356] mod_socache_shmcb.c(862): AH00847: insert happened at idx=5, data=(1068:1100)
[Wed Dec 31 13:46:30.927258 2025] [socache_shmcb:debug] [pid 1608356] mod_socache_shmcb.c(865): AH00848: finished insert, subcache: idx_pos/idx_used=3/3, data_pos/data_used=641/640
[Wed Dec 31 13:46:30.927261 2025] [socache_shmcb:debug] [pid 1608356] mod_socache_shmcb.c(530): AH00834: leaving socache_shmcb_store successfully
[Wed Dec 31 13:46:30.992747 2025] [ssl:debug] [pid 1608356] ssl_engine_kernel.c(341): [client 10.14.28.42:56409] AH02034: Initial (No.1) HTTPS request received for child 11 (server custcare.example.com:443), referer: https://custcare.example.com/Ticket/Update.html
[Wed Dec 31 13:46:30.992814 2025] [authz_core:debug] [pid 1608356] mod_authz_core.c(815): [client 10.14.28.42:56409] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html
[Wed Dec 31 13:46:30.992819 2025] [authz_core:debug] [pid 1608356] mod_authz_core.c(815): [client 10.14.28.42:56409] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html
[Wed Dec 31 13:46:30.992863 2025] [authz_core:debug] [pid 1608356] mod_authz_core.c(815): [client 10.14.28.42:56409] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html
[Wed Dec 31 13:46:30.992867 2025] [authz_core:debug] [pid 1608356] mod_authz_core.c(815): [client 10.14.28.42:56409] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html
[Wed Dec 31 13:46:31.035811 2025] [deflate:debug] [pid 1608356] mod_deflate.c(904): [client 10.14.28.42:56409] AH01384: Zlib: Compressed 21272 to 4687 : URL /Ticket/Update.html, referer: https://custcare.example.com/Ticket/Update.html
[Wed Dec 31 13:46:31.170498 2025] [ssl:debug] [pid 1608356] ssl_engine_kernel.c(341): [client 10.14.28.42:56409] AH02034: Subsequent (No.2) HTTPS request received for child 11 (server custcare.example.com:443), referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.170596 2025] [authz_core:debug] [pid 1608356] mod_authz_core.c(815): [client 10.14.28.42:56409] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.170605 2025] [authz_core:debug] [pid 1608356] mod_authz_core.c(815): [client 10.14.28.42:56409] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.170697 2025] [authz_core:debug] [pid 1608356] mod_authz_core.c(815): [client 10.14.28.42:56409] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.170712 2025] [authz_core:debug] [pid 1608356] mod_authz_core.c(815): [client 10.14.28.42:56409] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.174023 2025] [ssl:info] [pid 1609047] [client 10.14.28.42:57290] AH01964: Connection to child 5 established (server custcare.example.com:443)
[Wed Dec 31 13:46:31.174569 2025] [ssl:debug] [pid 1609047] ssl_engine_kernel.c(2311): [client 10.14.28.42:57290] AH02043: SSL virtual host for servername custcare.example.com found
[Wed Dec 31 13:46:31.174682 2025] [socache_shmcb:debug] [pid 1609047] mod_socache_shmcb.c(545): AH00835: socache_shmcb_retrieve (0xcd → subcache 13)
[Wed Dec 31 13:46:31.174697 2025] [socache_shmcb:debug] [pid 1609047] mod_socache_shmcb.c(898): AH00849: match at idx=5, data=1068
[Wed Dec 31 13:46:31.174700 2025] [socache_shmcb:debug] [pid 1609047] mod_socache_shmcb.c(556): AH00836: leaving socache_shmcb_retrieve successfully
[Wed Dec 31 13:46:31.175163 2025] [core:debug] [pid 1609047] protocol.c(2460): [client 10.14.28.42:57290] AH03155: select protocol from , choices=h2,http/1.1 for server custcare.example.com
[Wed Dec 31 13:46:31.175236 2025] [ssl:info] [pid 1608790] [client 10.14.28.42:62626] AH01964: Connection to child 4 established (server custcare.example.com:443)
[Wed Dec 31 13:46:31.175276 2025] [ssl:info] [pid 1609033] [client 10.14.28.42:55354] AH01964: Connection to child 1 established (server custcare.example.com:443)
[Wed Dec 31 13:46:31.175321 2025] [ssl:debug] [pid 1608790] ssl_engine_kernel.c(2311): [client 10.14.28.42:62626] AH02043: SSL virtual host for servername custcare.example.com found
[Wed Dec 31 13:46:31.175332 2025] [socache_shmcb:debug] [pid 1608790] mod_socache_shmcb.c(545): AH00835: socache_shmcb_retrieve (0x71 → subcache 17)
[Wed Dec 31 13:46:31.175336 2025] [socache_shmcb:debug] [pid 1608790] mod_socache_shmcb.c(898): AH00849: match at idx=1, data=214
[Wed Dec 31 13:46:31.175344 2025] [socache_shmcb:debug] [pid 1608790] mod_socache_shmcb.c(556): AH00836: leaving socache_shmcb_retrieve successfully
[Wed Dec 31 13:46:31.175386 2025] [ssl:debug] [pid 1609033] ssl_engine_kernel.c(2311): [client 10.14.28.42:55354] AH02043: SSL virtual host for servername custcare.example.com found
[Wed Dec 31 13:46:31.175435 2025] [core:debug] [pid 1608790] protocol.c(2460): [client 10.14.28.42:62626] AH03155: select protocol from , choices=h2,http/1.1 for server custcare.example.com
[Wed Dec 31 13:46:31.175461 2025] [core:debug] [pid 1609033] protocol.c(2460): [client 10.14.28.42:55354] AH03155: select protocol from , choices=h2,http/1.1 for server custcare.example.com
[Wed Dec 31 13:46:31.179079 2025] [ssl:info] [pid 1608384] [client 10.14.28.42:54599] AH01964: Connection to child 7 established (server custcare.example.com:443)
[Wed Dec 31 13:46:31.179171 2025] [ssl:debug] [pid 1608384] ssl_engine_kernel.c(2311): [client 10.14.28.42:54599] AH02043: SSL virtual host for servername custcare.example.com found
[Wed Dec 31 13:46:31.179211 2025] [core:debug] [pid 1608384] protocol.c(2460): [client 10.14.28.42:54599] AH03155: select protocol from , choices=h2,http/1.1 for server custcare.example.com
[Wed Dec 31 13:46:31.179874 2025] [ssl:info] [pid 1608353] [client 10.14.28.42:62815] AH01964: Connection to child 8 established (server custcare.example.com:443)
[Wed Dec 31 13:46:31.179919 2025] [ssl:debug] [pid 1609047] ssl_engine_kernel.c(2170): [client 10.14.28.42:57290] AH02041: Protocol: TLSv1.3, Cipher: TLS_AES_128_GCM_SHA256 (128/128 bits)
[Wed Dec 31 13:46:31.179959 2025] [socache_shmcb:debug] [pid 1609047] mod_socache_shmcb.c(508): AH00831: socache_shmcb_store (0x13 → subcache 19)
[Wed Dec 31 13:46:31.179986 2025] [socache_shmcb:debug] [pid 1609047] mod_socache_shmcb.c(862): AH00847: insert happened at idx=5, data=(1071:1103)
[Wed Dec 31 13:46:31.179990 2025] [socache_shmcb:debug] [pid 1609047] mod_socache_shmcb.c(865): AH00848: finished insert, subcache: idx_pos/idx_used=3/3, data_pos/data_used=641/644
[Wed Dec 31 13:46:31.179994 2025] [socache_shmcb:debug] [pid 1609047] mod_socache_shmcb.c(530): AH00834: leaving socache_shmcb_store successfully
[Wed Dec 31 13:46:31.180022 2025] [ssl:debug] [pid 1608353] ssl_engine_kernel.c(2311): [client 10.14.28.42:62815] AH02043: SSL virtual host for servername custcare.example.com found
[Wed Dec 31 13:46:31.180078 2025] [core:debug] [pid 1608353] protocol.c(2460): [client 10.14.28.42:62815] AH03155: select protocol from , choices=h2,http/1.1 for server custcare.example.com
[Wed Dec 31 13:46:31.180192 2025] [ssl:debug] [pid 1608790] ssl_engine_kernel.c(2170): [client 10.14.28.42:62626] AH02041: Protocol: TLSv1.3, Cipher: TLS_AES_128_GCM_SHA256 (128/128 bits)
[Wed Dec 31 13:46:31.180218 2025] [socache_shmcb:debug] [pid 1608790] mod_socache_shmcb.c(508): AH00831: socache_shmcb_store (0x40 → subcache 0)
[Wed Dec 31 13:46:31.180222 2025] [socache_shmcb:debug] [pid 1608790] mod_socache_shmcb.c(745): AH00842: expiring 3 and reclaiming 0 removed socache entries
[Wed Dec 31 13:46:31.180225 2025] [socache_shmcb:debug] [pid 1608790] mod_socache_shmcb.c(765): AH00843: we now have 0 socache entries
[Wed Dec 31 13:46:31.180228 2025] [socache_shmcb:debug] [pid 1608790] mod_socache_shmcb.c(862): AH00847: insert happened at idx=0, data=(0:32)
[Wed Dec 31 13:46:31.180230 2025] [socache_shmcb:debug] [pid 1608790] mod_socache_shmcb.c(865): AH00848: finished insert, subcache: idx_pos/idx_used=0/1, data_pos/data_used=0/213
[Wed Dec 31 13:46:31.180233 2025] [socache_shmcb:debug] [pid 1608790] mod_socache_shmcb.c(530): AH00834: leaving socache_shmcb_store successfully
[Wed Dec 31 13:46:31.180864 2025] [ssl:debug] [pid 1609033] ssl_engine_kernel.c(2170): [client 10.14.28.42:55354] AH02041: Protocol: TLSv1.3, Cipher: TLS_AES_128_GCM_SHA256 (128/128 bits)
[Wed Dec 31 13:46:31.180893 2025] [socache_shmcb:debug] [pid 1609033] mod_socache_shmcb.c(508): AH00831: socache_shmcb_store (0x1c → subcache 28)
[Wed Dec 31 13:46:31.180903 2025] [socache_shmcb:debug] [pid 1609033] mod_socache_shmcb.c(862): AH00847: insert happened at idx=1, data=(214:246)
[Wed Dec 31 13:46:31.180906 2025] [socache_shmcb:debug] [pid 1609033] mod_socache_shmcb.c(865): AH00848: finished insert, subcache: idx_pos/idx_used=0/2, data_pos/data_used=0/428
[Wed Dec 31 13:46:31.180909 2025] [socache_shmcb:debug] [pid 1609033] mod_socache_shmcb.c(530): AH00834: leaving socache_shmcb_store successfully
[Wed Dec 31 13:46:31.180946 2025] [ssl:debug] [pid 1609047] ssl_engine_kernel.c(341): [client 10.14.28.42:57290] AH02034: Initial (No.1) HTTPS request received for child 5 (server custcare.example.com:443), referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.180983 2025] [socache_shmcb:debug] [pid 1609033] mod_socache_shmcb.c(508): AH00831: socache_shmcb_store (0xa1 → subcache 1)
[Wed Dec 31 13:46:31.180989 2025] [socache_shmcb:debug] [pid 1609033] mod_socache_shmcb.c(745): AH00842: expiring 4 and reclaiming 0 removed socache entries
[Wed Dec 31 13:46:31.180993 2025] [socache_shmcb:debug] [pid 1609033] mod_socache_shmcb.c(765): AH00843: we now have 0 socache entries
[Wed Dec 31 13:46:31.180996 2025] [socache_shmcb:debug] [pid 1609033] mod_socache_shmcb.c(862): AH00847: insert happened at idx=0, data=(0:32)
[Wed Dec 31 13:46:31.181000 2025] [socache_shmcb:debug] [pid 1609033] mod_socache_shmcb.c(865): AH00848: finished insert, subcache: idx_pos/idx_used=0/1, data_pos/data_used=0/214
[Wed Dec 31 13:46:31.181003 2025] [socache_shmcb:debug] [pid 1609033] mod_socache_shmcb.c(530): AH00834: leaving socache_shmcb_store successfully
[Wed Dec 31 13:46:31.181020 2025] [ssl:debug] [pid 1608790] ssl_engine_kernel.c(341): [client 10.14.28.42:62626] AH02034: Initial (No.1) HTTPS request received for child 4 (server custcare.example.com:443), referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181047 2025] [authz_core:debug] [pid 1609047] mod_authz_core.c(815): [client 10.14.28.42:57290] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181055 2025] [authz_core:debug] [pid 1609047] mod_authz_core.c(815): [client 10.14.28.42:57290] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181064 2025] [authz_core:debug] [pid 1608790] mod_authz_core.c(815): [client 10.14.28.42:62626] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181065 2025] [ssl:debug] [pid 1609033] ssl_engine_kernel.c(341): [client 10.14.28.42:55354] AH02034: Initial (No.1) HTTPS request received for child 1 (server custcare.example.com:443), referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181069 2025] [authz_core:debug] [pid 1608790] mod_authz_core.c(815): [client 10.14.28.42:62626] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181099 2025] [authz_core:debug] [pid 1609033] mod_authz_core.c(815): [client 10.14.28.42:55354] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181103 2025] [authz_core:debug] [pid 1609033] mod_authz_core.c(815): [client 10.14.28.42:55354] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181113 2025] [authz_core:debug] [pid 1608790] mod_authz_core.c(815): [client 10.14.28.42:62626] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181117 2025] [authz_core:debug] [pid 1608790] mod_authz_core.c(815): [client 10.14.28.42:62626] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181147 2025] [authz_core:debug] [pid 1609047] mod_authz_core.c(815): [client 10.14.28.42:57290] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181147 2025] [authz_core:debug] [pid 1609033] mod_authz_core.c(815): [client 10.14.28.42:55354] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181151 2025] [authz_core:debug] [pid 1609047] mod_authz_core.c(815): [client 10.14.28.42:57290] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.181154 2025] [authz_core:debug] [pid 1609033] mod_authz_core.c(815): [client 10.14.28.42:55354] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.184915 2025] [ssl:debug] [pid 1608384] ssl_engine_kernel.c(2170): [client 10.14.28.42:54599] AH02041: Protocol: TLSv1.3, Cipher: TLS_AES_128_GCM_SHA256 (128/128 bits)
[Wed Dec 31 13:46:31.184969 2025] [ssl:debug] [pid 1608353] ssl_engine_kernel.c(2170): [client 10.14.28.42:62815] AH02041: Protocol: TLSv1.3, Cipher: TLS_AES_128_GCM_SHA256 (128/128 bits)
[Wed Dec 31 13:46:31.184978 2025] [socache_shmcb:debug] [pid 1608384] mod_socache_shmcb.c(508): AH00831: socache_shmcb_store (0x02 → subcache 2)
[Wed Dec 31 13:46:31.185000 2025] [socache_shmcb:debug] [pid 1608384] mod_socache_shmcb.c(745): AH00842: expiring 3 and reclaiming 0 removed socache entries
[Wed Dec 31 13:46:31.185005 2025] [socache_shmcb:debug] [pid 1608384] mod_socache_shmcb.c(765): AH00843: we now have 2 socache entries
[Wed Dec 31 13:46:31.185009 2025] [socache_shmcb:debug] [pid 1608384] mod_socache_shmcb.c(862): AH00847: insert happened at idx=7, data=(1500:1532)
[Wed Dec 31 13:46:31.185012 2025] [socache_shmcb:debug] [pid 1608384] mod_socache_shmcb.c(865): AH00848: finished insert, subcache: idx_pos/idx_used=5/3, data_pos/data_used=1073/640
[Wed Dec 31 13:46:31.185016 2025] [socache_shmcb:debug] [pid 1608384] mod_socache_shmcb.c(530): AH00834: leaving socache_shmcb_store successfully
[Wed Dec 31 13:46:31.185025 2025] [socache_shmcb:debug] [pid 1608353] mod_socache_shmcb.c(508): AH00831: socache_shmcb_store (0xc8 → subcache 8)
[Wed Dec 31 13:46:31.185045 2025] [socache_shmcb:debug] [pid 1608353] mod_socache_shmcb.c(862): AH00847: insert happened at idx=5, data=(1068:1100)
[Wed Dec 31 13:46:31.185049 2025] [socache_shmcb:debug] [pid 1608353] mod_socache_shmcb.c(865): AH00848: finished insert, subcache: idx_pos/idx_used=3/3, data_pos/data_used=641/640
[Wed Dec 31 13:46:31.185052 2025] [socache_shmcb:debug] [pid 1608353] mod_socache_shmcb.c(530): AH00834: leaving socache_shmcb_store successfully
[Wed Dec 31 13:46:31.185077 2025] [socache_shmcb:debug] [pid 1608384] mod_socache_shmcb.c(508): AH00831: socache_shmcb_store (0xa7 → subcache 7)
[Wed Dec 31 13:46:31.185088 2025] [socache_shmcb:debug] [pid 1608384] mod_socache_shmcb.c(745): AH00842: expiring 4 and reclaiming 0 removed socache entries
[Wed Dec 31 13:46:31.185091 2025] [socache_shmcb:debug] [pid 1608384] mod_socache_shmcb.c(765): AH00843: we now have 0 socache entries
[Wed Dec 31 13:46:31.185094 2025] [socache_shmcb:debug] [pid 1608384] mod_socache_shmcb.c(862): AH00847: insert happened at idx=0, data=(0:32)
[Wed Dec 31 13:46:31.185097 2025] [socache_shmcb:debug] [pid 1608384] mod_socache_shmcb.c(865): AH00848: finished insert, subcache: idx_pos/idx_used=0/1, data_pos/data_used=0/214
[Wed Dec 31 13:46:31.185101 2025] [socache_shmcb:debug] [pid 1608384] mod_socache_shmcb.c(530): AH00834: leaving socache_shmcb_store successfully
[Wed Dec 31 13:46:31.185106 2025] [socache_shmcb:debug] [pid 1608353] mod_socache_shmcb.c(508): AH00831: socache_shmcb_store (0xfa → subcache 26)
[Wed Dec 31 13:46:31.185119 2025] [socache_shmcb:debug] [pid 1608353] mod_socache_shmcb.c(745): AH00842: expiring 1 and reclaiming 0 removed socache entries
[Wed Dec 31 13:46:31.185128 2025] [socache_shmcb:debug] [pid 1608353] mod_socache_shmcb.c(765): AH00843: we now have 1 socache entries
[Wed Dec 31 13:46:31.185131 2025] [socache_shmcb:debug] [pid 1608353] mod_socache_shmcb.c(862): AH00847: insert happened at idx=2, data=(427:459)
[Wed Dec 31 13:46:31.185134 2025] [socache_shmcb:debug] [pid 1608353] mod_socache_shmcb.c(865): AH00848: finished insert, subcache: idx_pos/idx_used=1/2, data_pos/data_used=214/426
[Wed Dec 31 13:46:31.185136 2025] [socache_shmcb:debug] [pid 1608353] mod_socache_shmcb.c(530): AH00834: leaving socache_shmcb_store successfully
[Wed Dec 31 13:46:31.185431 2025] [ssl:debug] [pid 1608384] ssl_engine_kernel.c(341): [client 10.14.28.42:54599] AH02034: Initial (No.1) HTTPS request received for child 7 (server custcare.example.com:443), referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.185485 2025] [authz_core:debug] [pid 1608384] mod_authz_core.c(815): [client 10.14.28.42:54599] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.185490 2025] [authz_core:debug] [pid 1608384] mod_authz_core.c(815): [client 10.14.28.42:54599] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.185539 2025] [authz_core:debug] [pid 1608384] mod_authz_core.c(815): [client 10.14.28.42:54599] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.185552 2025] [authz_core:debug] [pid 1608384] mod_authz_core.c(815): [client 10.14.28.42:54599] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.185974 2025] [ssl:debug] [pid 1608353] ssl_engine_kernel.c(341): [client 10.14.28.42:62815] AH02034: Initial (No.1) HTTPS request received for child 8 (server custcare.example.com:443), referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.186101 2025] [authz_core:debug] [pid 1608353] mod_authz_core.c(815): [client 10.14.28.42:62815] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.186192 2025] [authz_core:debug] [pid 1608353] mod_authz_core.c(815): [client 10.14.28.42:62815] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.186314 2025] [authz_core:debug] [pid 1608353] mod_authz_core.c(815): [client 10.14.28.42:62815] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.186322 2025] [authz_core:debug] [pid 1608353] mod_authz_core.c(815): [client 10.14.28.42:62815] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.192663 2025] [deflate:debug] [pid 1608356] mod_deflate.c(904): [client 10.14.28.42:56409] AH01384: Zlib: Compressed 4 to 6 : URL /Views/Ticket/Widgets/Update/Recipients, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.201546 2025] [deflate:debug] [pid 1608790] mod_deflate.c(904): [client 10.14.28.42:62626] AH01384: Zlib: Compressed 337 to 167 : URL /Views/Ticket/Widgets/Update/Submit, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.203790 2025] [deflate:debug] [pid 1609033] mod_deflate.c(904): [client 10.14.28.42:55354] AH01384: Zlib: Compressed 895 to 380 : URL /Views/Ticket/Widgets/Update/PreviewScrips, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.225977 2025] [deflate:debug] [pid 1608384] mod_deflate.c(904): [client 10.14.28.42:54599] AH01384: Zlib: Compressed 5103 to 1256 : URL /Views/Ticket/Widgets/Update/Basics, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.304428 2025] [deflate:debug] [pid 1609047] mod_deflate.c(904): [client 10.14.28.42:57290] AH01384: Zlib: Compressed 33332 to 5218 : URL /Views/Ticket/Widgets/Update/Message, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.346854 2025] [ssl:debug] [pid 1609047] ssl_engine_kernel.c(341): [client 10.14.28.42:57290] AH02034: Subsequent (No.2) HTTPS request received for child 5 (server custcare.example.com:443), referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.346945 2025] [authz_core:debug] [pid 1609047] mod_authz_core.c(815): [client 10.14.28.42:57290] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.346960 2025] [authz_core:debug] [pid 1609047] mod_authz_core.c(815): [client 10.14.28.42:57290] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.347040 2025] [authz_core:debug] [pid 1609047] mod_authz_core.c(815): [client 10.14.28.42:57290] AH01626: authorization result of Require all granted: granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.347067 2025] [authz_core:debug] [pid 1609047] mod_authz_core.c(815): [client 10.14.28.42:57290] AH01626: authorization result of : granted, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:31.485205 2025] [deflate:debug] [pid 1609047] mod_deflate.c(904): [client 10.14.28.42:57290] AH01384: Zlib: Compressed 640 to 291 : URL /Helpers/PreviewScrips, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
[Wed Dec 31 13:46:32.204970 2025] [deflate:debug] [pid 1608353] mod_deflate.c(904): [client 10.14.28.42:62815] AH01384: Zlib: Compressed 2106 to 603 : URL /Views/Ticket/Widgets/Update/Times, referer: https://custcare.example.com/Ticket/Update.html?Action=Comment;id=1836
