You're almost there

Hi, friends.

Finishing my RT configuration, I faced this up:

RT: Request Tracker
You’re almost there!

You haven’t yet configured your webserver to run RT.

You appear to have installed RT’s web interface correctly, but haven’t
yet configured your web server to “run” the RT server which powers the
web interface.

The next step is to edit your webserver’s configuration file to instruct
it to use RT’s mod_perl , fastcgi or speedycgi handler.

What’s next?

Wagner Pereira

PoP-SP/RNP - Ponto de Presen�a da RNP em S�o Paulo
CCE/USP - Centro de Computa��o Eletr�nica da Universidade de S�o Paulo
http://www.pop-sp.rnp.br
Fone@RNP 1015-8902

Hi, friends.

Finishing my RT configuration, I faced this up:

RT: Request Tracker
You’re almost there!

You haven’t yet configured your webserver to run RT.

You appear to have installed RT’s web interface correctly, but haven’t
yet configured your web server to “run” the RT server which powers the
web interface.

The next step is to edit your webserver’s configuration file to instruct
it to use RT’s mod_perl , fastcgi or speedycgi handler.

What’s next?

Have you read the instructions that come included with RT? More can
also be found on the Wiki
(http://wiki.bestpractical.com/view/InstallationGuides).

If you need the list to help you then you’ll have to provide some
information about your install - not least of which for this is the
Operating System you’re using and what web server software you’re
using.

             Please keep list traffic on the list.

Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn’t become a monster. Friedrich Nietzsche

All,

Im trying to create a dashboard that lists tickets created by a list of users who all belong to a group in RT.

In order to do that, I need to create the search first obviously.
Is there a way to say “created by members of group X” or do I need
to say “owner = X or owner = Y or owner = Z” ?

Thanks

Hi,

How can I add dashboards to the selfservice page? This allows me to add dashboards for managers to see some reports instead of having to make them priviliged users

Thanks,
Sean

Hi,

How can I add dashboards to the selfservice page? This allows me to
add dashboards for managers to see some reports instead of having to
make them priviliged users

They’re not currently available under SelfService, but you could set
up a subscription to have dashboards mailed to your manager on a daily
or weekly basis.

-kevin