Yarts problem

RT Users
1

Hi all,

i installed yarts 0.3 with RT3.8.1 but that doesn’t work, when i try to
connect to http://yarts.localdomain, i found that:

Days Difference = ‘. floor($sec/(606024)); //echo ’
Hours Difference = ‘. floor($sec/(6060)); //echo ’
Minutes Difference = '. floor($sec/60); return round($sec/(6060), 2).‘h’; }
////////////////////////////////////////////////////////////////////////////////////////////////////
?> ‘); } if ($yarts_css != “”) { print(’’); }
/////////////////////////////////////////////////////////////////////////////////////////////////
?> yarts: " onchange=“submit()”> Queue: All
Include disabled queues: > Tickets created ‘); for ($month = 1; $month
<=12; $month++) { if ($cnt = $count_monthly[$month][$year]) { print(“”); } }
print(’’); print(‘"); } } ?> YearJanFebMarAprMayJunJulAugSepOctNovDecAverage
Total ‘.$year.’$cnt
“); $months_in_year++; $total_months++; } else {
print(”$empty_cell’.round($count_yearly[$year]/$months_in_year,
2).‘’.$count_yearly[$year].“Total Average ticket resolution time
(hours)'); for ($month = 1; $month <=12; $month++) { if ($res_time =
$restime_monthly[$month][$year]) print(”“); } print('\n”); } } ?> YearJanFeb
MarAprMayJunJulAugSepOctNovDecTotal ‘.$year.’“.seconds_to_hours($res_time).”
“); else print(”$empty_cell’.seconds_to_hours($restime_yearly[$year])."Total

Please can you help me,

Thank you,

Hanane

2

Hi all,

i installed yarts 0.3 with RT3.8.1 but that doesn’t work, when i try to
connect to http://yarts.localdomain, i found that:

Days Difference = ‘. floor($sec/(606024)); //echo ’
Hours Difference = ‘. floor($sec/(6060)); //echo ’
Minutes Difference = '. floor($sec/60); return round($sec/(6060), 2).‘h’; }
////////////////////////////////////////////////////////////////////////////////////////////////////
?> ‘); } if ($yarts_css != “”) { print(’’); }
/////////////////////////////////////////////////////////////////////////////////////////////////
?> yarts: " onchange=“submit()”> Queue: All
Include disabled queues: > Tickets created ‘); for ($month = 1; $month
<=12; $month++) { if ($cnt = $count_monthly[$month][$year]) { print(“”); } }
print(’’); print(‘"); } } ?> YearJanFebMarAprMayJunJulAugSepOctNovDecAverage
Total ‘.$year.’$cnt
“); $months_in_year++; $total_months++; } else {
print(”$empty_cell’.round($count_yearly[$year]/$months_in_year,
2).‘’.$count_yearly[$year].“Total Average ticket resolution time
(hours)'); for ($month = 1; $month <=12; $month++) { if ($res_time =
$restime_monthly[$month][$year]) print(”“); } print('\n”); } } ?> YearJanFeb
MarAprMayJunJulAugSepOctNovDecTotal ‘.$year.’“.seconds_to_hours($res_time).”
“); else print(”$empty_cell’.seconds_to_hours($restime_yearly[$year])."Total

Please can you help me,

Thank you,

Hanane

3

Hi all,

i installed yarts 0.3 with RT3.8.1 but that doesn’t work, when i try to
connect to http://yarts.localdomain, i found that:

Days Difference = ‘. floor($sec/(606024)); //echo ’
Hours Difference = ‘. floor($sec/(6060)); //echo ’
Minutes Difference = '. floor($sec/60); return round($sec/(6060), 2).‘h’; }
////////////////////////////////////////////////////////////////////////////////////////////////////
?> ‘); } if ($yarts_css != “”) { print(’’); }
/////////////////////////////////////////////////////////////////////////////////////////////////
?> yarts: " onchange=“submit()”> Queue: All
Include disabled queues: > Tickets created ‘); for ($month = 1; $month
<=12; $month++) { if ($cnt = $count_monthly[$month][$year]) { print(“”); } }
print(’’); print(‘"); } } ?> YearJanFebMarAprMayJunJulAugSepOctNovDecAverage
Total ‘.$year.’$cnt
“); $months_in_year++; $total_months++; } else {
print(”$empty_cell’.round($count_yearly[$year]/$months_in_year,
2).‘’.$count_yearly[$year].“Total Average ticket resolution time
(hours)'); for ($month = 1; $month <=12; $month++) { if ($res_time =
$restime_monthly[$month][$year]) print(”“); } print('\n”); } } ?> YearJanFeb
MarAprMayJunJulAugSepOctNovDecTotal ‘.$year.’“.seconds_to_hours($res_time).”
“); else print(”$empty_cell’.seconds_to_hours($restime_yearly[$year])."Total

Please can you help me,

Thank you,

Hanane