Hi,
My system time zone set to Europe/Moscow (UTC + 4). But when i look ticket
history all times show as UTC -5. How i can set correct time zone to RT ?
Best regards,
Arkady Glazov
http://globster.ru
My system time zone set to Europe/Moscow (UTC + 4). But when i look ticket history all times
show as UTC -5. How i can set correct time zone to RT ?
When you say System Time Zone, do you mean the server’s timezone?
What have you set RT’s timezone to be?
http://bestpractical.com/docs/rt/latest/RT_Config.html#Timezone
-kevin
Sorry, but i have set in my RT_SiteConfig.pm as
Set( $TimeZone, ‘Europe/Moscow’);
and wrong time display in all forms
Best regards,
Arkady Glazov
http://globster.ru2014-02-13 18:53 GMT+04:00 Kevin Falcone falcone@bestpractical.com:
On Thu, Feb 13, 2014 at 04:25:29PM +0400, Arkady Glazov wrote:
My system time zone set to Europe/Moscow (UTC + 4). But when i look
ticket history all times
show as UTC -5. How i can set correct time zone to RT ?When you say System Time Zone, do you mean the server’s timezone?
What have you set RT’s timezone to be?RT Config - RT 5.0.5 Documentation - Best Practical
-kevin
–
RT Training London, March 19-20 and Dallas May 20-21
http://bestpractical.com/training
My system time zone set to Europe/Moscow (UTC + 4). But when i look
ticket history all times
show as UTC -5. How i can set correct time zone to RT ?When you say System Time Zone, do you mean the server’s timezone?
What have you set RT’s timezone to be?Sorry, but i have set in my RT_SiteConfig.pm as
Set( $TimeZone, ‘Europe/Moscow’);
and wrong time display in all forms
Are you running mod_perl?
http://bestpractical.com/docs/rt/latest/web_deployment.html#mod_perl-2.xx
See the WARNING
-kevin
No. My RT work under APache 2 with mod_fastcgi
Best regards,
Arkady Glazov
http://globster.ru2014-02-13 20:22 GMT+04:00 Kevin Falcone falcone@bestpractical.com:
On Thu, Feb 13, 2014 at 07:41:16PM +0400, Arkady Glazov wrote:
2014-02-13 18:53 GMT+04:00 Kevin Falcone falcone@bestpractical.com:
On Thu, Feb 13, 2014 at 04:25:29PM +0400, Arkady Glazov wrote:
My system time zone set to Europe/Moscow (UTC + 4). But when i
look
ticket history all times
show as UTC -5. How i can set correct time zone to RT ?When you say System Time Zone, do you mean the server’s timezone?
What have you set RT’s timezone to be?Sorry, but i have set in my RT_SiteConfig.pm as
Set( $TimeZone, ‘Europe/Moscow’);
and wrong time display in all forms
Are you running mod_perl?
Web deployment - RT 5.0.5 Documentation - Best Practical
See the WARNING-kevin
–
RT Training London, March 19-20 and Dallas May 20-21
http://bestpractical.com/training
>
> > > My system time zone set to Europe/Moscow (UTC + 4). But when i look > > ticket history all times > > > show as UTC -5. How i can set correct time zone to RT ? > > > > When you say System Time Zone, do you mean the server's timezone? > > What have you set RT's timezone to be? > > > > http://bestpractical.com/docs/rt/latest/RT_Config.html#Timezone > > > Sorry, but i have set in my RT_SiteConfig.pm as > > Set( $TimeZone, 'Europe/Moscow'); > > and wrong time display in all forms Are you running mod_perl? http://bestpractical.com/docs/rt/latest/web_deployment.html#mod_perl-2.xx See the WARNINGNo. My RT work under APache 2 with mod_fastcgi
After changing your RT_SiteConfig.pm did you restart Apache?
Does RT’s System Configuration page list the same timezone as you have
set?
Does the user you’re logged in have a customized timezone (from the About
Me page)?
Is ‘Europe/Moscow’ a valid time zone as understood by your operating
system’s timezone database?
-kevin
Kevin, many thank’s for your assist. I found my mistake. I set wrong name
in RT_SiteConfig.pm. When i look System Configuration page i see 2 row
timezone 
TimeZone’Europe/Moscow’
Timezone’US/Eastern’
Best regards,
Arkady Glazov
http://globster.ru2014-02-13 22:58 GMT+04:00 Kevin Falcone falcone@bestpractical.com:
On Thu, Feb 13, 2014 at 08:28:03PM +0400, Arkady Glazov wrote:
2014-02-13 20:22 GMT+04:00 Kevin Falcone <[2]
falcone@bestpractical.com>:On Thu, Feb 13, 2014 at 07:41:16PM +0400, Arkady Glazov wrote: > 2014-02-13 18:53 GMT+04:00 Kevin Falcone <[3]> > > On Thu, Feb 13, 2014 at 04:25:29PM +0400, Arkady Glazov wrote: > > > My system time zone set to Europe/Moscow (UTC + 4). But wheni look
> > ticket history all times > > > show as UTC -5. How i can set correct time zone to RT ? > > > > When you say System Time Zone, do you mean the server'stimezone?
> > What have you set RT's timezone to be? > > > > http://bestpractical.com/docs/rt/latest/RT_Config.html#Timezone > > > Sorry, but i have set in my RT_SiteConfig.pm as > > Set( $TimeZone, 'Europe/Moscow'); > > and wrong time display in all forms Are you running mod_perl?Web deployment - RT 5.0.5 Documentation - Best Practical
See the WARNINGNo. My RT work under APache 2 with mod_fastcgi
After changing your RT_SiteConfig.pm did you restart Apache?
Does RT’s System Configuration page list the same timezone as you have
set?
Does the user you’re logged in have a customized timezone (from the About
Me page)?
Is ‘Europe/Moscow’ a valid time zone as understood by your operating
system’s timezone database?-kevin
–
RT Training London, March 19-20 and Dallas May 20-21
http://bestpractical.com/training