Would appreciate some rt-3-0-6 Installation assistance

RT Users
1

Folks,
I’ve gone throught the FAQ, and have been monitoring this list but
cannot find any answers to my problem.

During the ‘make fixdeps’ stage of the installation I get the following error:

[root@james rt-3-0-6]# make fixdeps
/usr/bin/perl ./sbin/rt-test-dependencies --install --with-mysql
perl:
5.8.0…found
MASON dependencies:
Params::Validate 0.02…MISSING
Number found where operator expected at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near “<= 60 && -s _ > 0”
(Missing operator before 0?)
syntax error at /usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near “<=
60 && -s _ > 0”
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 476.
Global symbol “$overwrite_local” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 477.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 478.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 480.
Global symbol “$m” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 480.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 480.
Global symbol “$overwrite_local” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 481.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 482.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 483.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 486.
Global symbol “$m” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 486.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 486.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 487.
Global symbol “$loopcount” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 487.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 488.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 491.
Global symbol “$m” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 491.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 491.
Global symbol “$loopcount” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 492.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 493.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 494.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 497.
Global symbol “$m” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 497.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 497.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 502.
syntax error at /usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 504, near “}”
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm has too many errors.
Compilation failed in require at /usr/lib/perl5/5.8.0/CPAN.pm line 1182.
make: *** [fixdeps] Error 255

This doesn’t look normal and I don’t know how to fix this. There are a LOT
of packages "MISSING’ and ‘make fixdeps’ crashes as it tries to correct
this. Can anyone give me a ‘nudge’ in the right direction? I’m excited
about what I’ve learned about ‘rt’ from this group and would like to
participate…

TIA,

Don Donaldson, Computer Research Specialist
Florida State University, Department of Psychology
Tallahassee, FL 32306-1270 850-644-5436
donald@psy.fsu.edu

2

I think you need to do “perl -MCPAN -e shell” and answer the setup
questions. It looks to me like it needs to be configured.

-Kelly

-----Original Message-----
From: Don Donaldson [mailto:donald@darwin.psy.fsu.edu]
Sent: Wednesday, October 29, 2003 7:28 AM
To: rt-users@lists.fsck.com
Subject: [rt-users] Would appreciate some rt-3-0-6 Installation
assistance

Folks,
I’ve gone throught the FAQ, and have been monitoring this
list
but
cannot find any answers to my problem.

During the ‘make fixdeps’ stage of the installation I get the
following
error:

[root@james rt-3-0-6]# make fixdeps
/usr/bin/perl ./sbin/rt-test-dependencies --install --with-mysql
perl:
5.8.0…found
MASON dependencies:
Params::Validate 0.02…MISSING
Number found where operator expected at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near “<= 60 && -s _ >
0”
(Missing operator before 0?)
syntax error at /usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near
“<=
60 && -s _ > 0”
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 476.
Global symbol “$overwrite_local” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 477.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 478.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 480.
Global symbol “$m” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 480.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 480.
Global symbol “$overwrite_local” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 481.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 482.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 483.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 486.
Global symbol “$m” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 486.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 486.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 487.
Global symbol “$loopcount” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 487.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 488.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 491.
Global symbol “$m” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 491.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 491.
Global symbol “$loopcount” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 492.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 493.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 494.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 497.
Global symbol “$m” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 497.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 497.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 502.
syntax error at /usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 504, near
“}”
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm has too many errors.
Compilation failed in require at /usr/lib/perl5/5.8.0/CPAN.pm line

make: *** [fixdeps] Error 255

This doesn’t look normal and I don’t know how to fix this. There are
a
LOT
of packages "MISSING’ and ‘make fixdeps’ crashes as it tries to
correct
this. Can anyone give me a ‘nudge’ in the right direction? I’m
excited
about what I’ve learned about ‘rt’ from this group and would like to
participate…

TIA,

===
Don Donaldson, Computer Research Specialist
Florida State University, Department of Psychology
Tallahassee, FL 32306-1270 850-644-5436
donald@psy.fsu.edu

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at
http://fsck.com/rtfm

3

Don Donaldson wrote:

During the ‘make fixdeps’ stage of the installation I get the
following error:

[root@james rt-3-0-6]# make fixdeps
/usr/bin/perl ./sbin/rt-test-dependencies --install --with-mysql
perl:
5.8.0…found
MASON dependencies:
Params::Validate 0.02…MISSING
Number found where operator expected at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near “<= 60
&& -s _ > 0”
(Missing operator before 0?)
[…]

This doesn’t look normal and I don’t know how to fix this.
There are a LOT
of packages "MISSING’ and ‘make fixdeps’ crashes as it tries
to correct
this. Can anyone give me a ‘nudge’ in the right direction?
I’m excited
about what I’ve learned about ‘rt’ from this group and would like to
participate…

Looks like this is the first time CPAN.pm gets called on
your system. It does have a few config question, then.
Call

% perl -MCPAN -e shell

and configure it properly. Then go back to make fixdeps.

cu,
Martin
| Martin Vorlaender | VMS & WNT programmer
Smiert Spamionem | work: mv@pdv-systeme.de
| http://www.pdv-systeme.de/users/martinv/
| home: martin@radiogaga.harz.de

4

At 08:36 AM 10/29/2003, you wrote:

Don Donaldson wrote:
Call

% perl -MCPAN -e shell

and configure it properly. Then go back to make fixdeps.

(Thanks for the reply, Don D)

OK. Ran this, answered questions (used defaults, mostly) but still get the
same error output;

Could this be a perl makefile generation problem?
…
cpan> quit
Terminal does not support GetHistory.
Lockfile removed.
[root@james rt-3-0-6]# make fixdeps
/usr/bin/perl ./sbin/rt-test-dependencies --install --with-mysql
perl:
5.8.0…found
MASON dependencies:
Params::Validate 0.02…MISSING
Number found where operator expected at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near “<= 60 && -s _ > 0”
(Missing operator before 0?)
syntax error at /usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near “<=
60 && -s _ > 0”
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 476.
Global symbol “$overwrite_local” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 477.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 478.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 480.
Global symbol “$m” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 480.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 480.
Global symbol “$overwrite_local” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 481.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 482.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 483.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 486.
Global symbol “$m” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 486.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 486.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 487.
Global symbol “$loopcount” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 487.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 488.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 491.
Global symbol “$m” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 491.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 491.
Global symbol “$loopcount” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 492.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 493.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 494.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 497.
Global symbol “$m” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 497.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 497.
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 502.
syntax error at /usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 504, near “}”
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm has too many errors.
Compilation failed in require at /usr/lib/perl5/5.8.0/CPAN.pm line 1182.
make: *** [fixdeps] Error 255

cu,
Martin

                | Martin Vorlaender    |    VMS & WNT programmer

Smiert Spamionem | work: mv@pdv-systeme.de
| http://www.pdv-systeme.de/users/martinv/
| home: martin@radiogaga.harz.de

Don Donaldson, Computer Research Specialist
Florida State University, Department of Psychology
Tallahassee, FL 32306-1270 850-644-5436
donald@psy.fsu.edu

5

At 08:36 AM 10/29/2003, you wrote:

Don Donaldson wrote:
Call

% perl -MCPAN -e shell

and configure it properly. Then go back to make fixdeps.

(Thanks for the reply, Don D)

OK. Ran this, answered questions (used defaults, mostly) but
still get the same error output;

Could this be a perl makefile generation problem?
…
cpan> quit
Terminal does not support GetHistory.
Lockfile removed.
[root@james rt-3-0-6]# make fixdeps
/usr/bin/perl ./sbin/rt-test-dependencies --install --with-mysql
perl:
5.8.0…found
MASON dependencies:
Params::Validate 0.02…MISSING
Number found where operator expected at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near “<= 60 && -s _ > 0”
(Missing operator before 0?)
syntax error at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 464, near “<= 60 && -s _ > 0”
Global symbol “$mby” requires explicit package name at
/usr/lib/perl5/5.8.0/CPAN/FirstTime.pm line 476.
[…]

Hmmm… You do have a /usr/lib/perl5/5.8.0/CPAN/Config.pm, right?

Which version is your CPAN module? Perhaps you should try and install
the latest version (1.76):

perl -MCPAN -e shell

cpan> install Bundle::CPAN
cpan> reload cpan

But CPAN.pm itself would have pointed you to that…

cu,
Martin
OpenVMS DCL | Martin Vorlaender | VMS & WNT programmer
| work: mv@pdv-systeme.de
The Original .COM | http://www.pdv-systeme.de/users/martinv/
| home: martin@radiogaga.harz.de