Working with Message Signature-Status

Hello All

An auditor at a customer requested to have them sign their requests to
us and us to verify that signature before responding/reacting to their

RT (4.2++ for that matter) seems to support GPG and S/MIME for
verification and encryption/decryption of messages. Also the signature
status of a message is visible on the webinterface.

So far so good. My questions tough:

  • did ever somebody tried to create scripts to react/ignore/discard on
    base of signature-status?

  • did ever somebody tried to display the signature-status in transaction

My searches in the archives so far turned up nothing the like. Maybe I
am looking in the wrong place?

Best regards,
Roman Hochuli
Operations Manager

nexellent ag
Saegereistrasse 33
CH-8152 Glattbrugg

Phone: +41 44 872 20 00
Fax: +41 44 872 20 01
X-NCC-RegID: ch.nexellent

Imagination is the one weapon in the war
against reality.
– Jules de Gaultier