I installed RT-IR in a docker container (thanks to https://hub.docker.com/r/firefart/requesttracker) with docker-ce.
However, when trying to use the “Lookup” function for whois, it loops and in the docker logs, I have this appearing in a loop:
[7] [Tue Jul 2 08:28:34 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Tue Jul 2 08:28:34 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Tue Jul 2 08:28:34 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
Can anyone help me solve this problem?
Hey,
Are there any other lines around that? Preferably something with an RT line number.
Cheers,
Andrew
I found an error that may explain why WHOIS is not working:
[7] [Wed Jul 3 12:12:19 2024] [warning]: _connect: to server whois.afnic.fr failed, trying again... at /opt/rt5/local/plugins/RT-IR/lib/RT/IR.pm line 713. (/usr/local/lib/perl5/5.40.0/Carp.pm:293)
However, I don’t understand why it doesn’t work, even though I’ve specified the proxy parameters in docker-compose.yml.
It is most likely it is trying to connect to whois.afnic.fr on port 43, which is used by whois. If you enable debugging, then you may get extra output, see: rtir/lib/RT/IR.pm at f370f1fdc93d3455ae027a1676ffab31d0c3baa2 · bestpractical/rtir · GitHub
Sadly the only information that I have with the logs are :
[7] [Wed Jul 3 13:22:45 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:22:45 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:22:45 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:22:45 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:22:45 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:22:45 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:22:45 2024] [debug]: RT::Date used Time::ParseDate to make '60 days ago' 1714828965 (/opt/rt5/sbin/../lib/RT/Date.pm:279)
[7] [Wed Jul 3 13:22:45 2024] [debug]: RT::Date used Time::ParseDate to make '60 days ago' 1714828965 (/opt/rt5/sbin/../lib/RT/Date.pm:279)
[7] [Wed Jul 3 13:22:45 2024] [debug]: RT::Date used Time::ParseDate to make '60 days ago' 1714828965 (/opt/rt5/sbin/../lib/RT/Date.pm:279)
[7] [Wed Jul 3 13:22:45 2024] [debug]: RT::Date used Time::ParseDate to make '60 days ago' 1714828965 (/opt/rt5/sbin/../lib/RT/Date.pm:279)
[7] [Wed Jul 3 13:22:48 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:22:48 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:22:48 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:22:48 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:22:48 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:22:48 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:22:55 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:22:55 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:22:55 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:22:55 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:22:55 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:22:55 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:22:58 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:22:58 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:22:58 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:22:58 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:22:58 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:22:58 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:05 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:05 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:05 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:05 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:05 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:05 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:08 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:08 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:08 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:08 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:08 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:08 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:15 2024] [warning]: _connect: to server whois.afnic.fr failed, trying again... at /opt/rt5/local/plugins/RT-IR/lib/RT/IR.pm line 713. (/usr/local/lib/perl5/5.40.0/Carp.pm:293)
[7] [Wed Jul 3 13:23:15 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:15 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:15 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:15 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:15 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:15 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:18 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:18 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:18 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:18 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:18 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:18 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:25 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:25 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:25 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:25 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:25 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:25 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:28 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:28 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:28 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:28 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:28 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:28 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:35 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:35 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:35 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:35 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:35 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:35 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:38 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:38 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:38 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:38 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:38 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:38 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:45 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:45 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:45 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:45 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:45 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:45 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:46 2024] [warning]: _connect: to server whois.afnic.fr failed, trying again... at /opt/rt5/local/plugins/RT-IR/lib/RT/IR.pm line 713. (/usr/local/lib/perl5/5.40.0/Carp.pm:293)
[7] [Wed Jul 3 13:23:48 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:48 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:48 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
[7] [Wed Jul 3 13:23:48 2024] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 128. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:128)
[7] [Wed Jul 3 13:23:48 2024] [warning]: Use of uninitialized value in quotemeta at /usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm line 130. (/usr/local/lib/perl5/site_perl/5.40.0/Plack/Handler/FCGI.pm:130)
[7] [Wed Jul 3 13:23:48 2024] [warning]: Use of uninitialized value $method in string ne at /usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm line 41. (/usr/local/lib/perl5/site_perl/5.40.0/HTML/Mason/Utils.pm:41)
And there is the log configuration in RT_SiteConfig.pm :
Set($LogToFile, 'debug');
Set($LogDir, '/var/log/rt5');
Set($LogToFileNamed, "rt.log");
Hmmm… Are you able to telnet to whois.afnic.fr on port 43 from within the container?
Hi,
I think I’ve found the problem.
First, unfortunately I’m not able to connect to whois.afnic.fr on port 43.
The reason I think is that our infrastructure is behind an internal proxy. However, I can’t get the containers to have the proxy configured in the environment when they boot/reboot.
There is the environnment part inside my docker.compose.yml file :
environment:
HTTP_PROXY: 'http://redacted:8080'
HTTPS_PROXY: 'http://redacted:8080'
NO_PROXY: 'localhost,127.0.0.1,172.26.0.1.172.0.0.1'
Yeah, whois doesn’t use HTTP, so your HTTP_PROXY and HTTPS_PROXY settings won’t be used. whois connects out to port 43 using a very simply protocol, see RC3912. For this to work you need to allow it to be able to connect directly out.
Oh I see,
Thank you for the information !
I will see with my CISO how I can ensure network connectivity for the WHOIS protocol via our proxy.
Thanks for the help!