Dear all,
I have upgraded RT 3.0.9 to RT 3.0.11 and RTIR rtir-1.0.6rc1. It seems as
RT 3.0.11 lacks some patches: When I select the RT entry in the navigation
bar on the left to configure something, I still can go back to RTIR ( using
the RTIR link in the navigation bar ) in version RT 3.0.9 but the RTIR link
entry disapeared in RT 3.0.11. Which version of RT and RTIR is recommended
and works together?
Another strabge behaviour is, that I can’t change the state of a ticket in
the request queue. The state is always ‘new’ and there is no way the change
that in the BASIC edit mode. Anybody any ideas to that?
Regards
- Peter
_______ SWITCH - The Swiss Education and Research Network ______
Peter Haag, Security Engineer, Member of SWITCH CERT
PGP fingerprint: D9 31 D5 83 03 95 68 BA FB 84 CA 94 AB FC 5D D7
SWITCH, Limmatquai 138, CH-8001 Zurich, Switzerland
E-mail: peter.haag@switch.ch Web: http://www.switch.ch/