Where to change the "Error" box on Login page

RT Users
1

Hi all -

Running RT 3.8.8 on Ubuntu.

Trying to figure out where to change the red/pink error box that pops up on
the Login page upon a failed login.

I’ve looked at the Login page code and from what I see it looks like it’s
coming from Widgets/TitleBox – but I am unable to find it there.

Can anybody lend a hand?
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgrath@carthage.edu

2

Just asking again if anyone can point me in the right direction to changing
the pink/red error box that pops up upon a failed login on the Login page.

I’d like to change it from “Your username or password is incorrect” to
something else with more instructions.

Thanks!
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgrath@carthage.eduOn Tue, Aug 24, 2010 at 2:43 PM, Max McGrath mmcgrath@carthage.edu wrote:

Hi all -

Running RT 3.8.8 on Ubuntu.

Trying to figure out where to change the red/pink error box that pops up on
the Login page upon a failed login.

I’ve looked at the Login page code and from what I see it looks like it’s
coming from Widgets/TitleBox – but I am unable to find it there.

Can anybody lend a hand?

Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgrath@carthage.edu

3

Hi Max

Sorry missed this first time round.

the text for the login error is in /opt/rt3/share/html/autohandler

Error => loc(‘Your username or password is incorrect’),

Copy it to local and change the above line to what you need

regards
Garry

Dr Garry Booth
IT Services
Loughborough University

4

Just asking again if anyone can point me in the right direction to
changing the pink/red error box that pops up upon a failed login on the
Login page.
I’d like to change it from “Your username or password is incorrect” to
something else with more instructions.

Easiest way is to copy lib/RT/I18N/you_lang.po to local/po/ and change
translation for “Your username or password is incorrect”.

5

Hi

For simple text, you could create
a file local/po/RT/en.po

I do that for RTFM
my local/po/RTFM/en.po contains things like

msgid “”
msgstr “”
“Project-Id-Version: RTFM 2.0RC1\n”
“POT-Creation-Date: 2010-03-15\n”
“PO-Revision-Date: 2010-03-15\n”
“Last-Translator: Gerard FENELON gerard@eve-team.com\n”
“Language-Team: rt-devel rt-devel@lists.fsck.com\n”
“MIME-Version: 1.0\n”
“Content-Type: text/plain; charset=utf-8\n”
“Content-Transfer-Encoding: 8bit\n”

#: html/Callbacks/RTFM/Ticket/Elements/Tabs/Default:21
msgid “Extract Article”
msgstr “Extract FAQ”

#: html/Callbacks/RTFM/Ticket/Update.html/BeforeMessageBox:34
msgid “Include RTFM article:”
msgstr “Include FAQ article:”

GerardOn -28163-01–10 20:59, Max McGrath wrote:

Just asking again if anyone can point me in the right direction to
changing the pink/red error box that pops up upon a failed login on
the Login page.

I’d like to change it from “Your username or password is incorrect” to
something else with more instructions.

Thanks!

Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgrath@carthage.edu mailto:mmcgrath@carthage.edu

On Tue, Aug 24, 2010 at 2:43 PM, Max McGrath <mmcgrath@carthage.edu mailto:mmcgrath@carthage.edu> wrote:

Hi all -

Running RT 3.8.8 on Ubuntu.

Trying to figure out where to change the red/pink error box that
pops up on the Login page upon a failed login.

I've looked at the Login page code and from what I see it looks
like it's coming from Widgets/TitleBox -- but I am unable to find
it there.

Can anybody lend a hand?
--
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgrath@carthage.edu <mailto:mmcgrath@carthage.edu>