Where is $RT set?

RT Users
1

I have the web interface working, but the images are broken.

I see in “Elements/TitleBoxStart”, the following line:

When this gets translated to the webpage, I get a file not found error on
/spacer.gif.

So it looks like the <%$RT::WebImagesURL%> isn’t being translated to
NoAuth/Images/.

Where is this supposed to be set?

Russ Johnson
Stargate Online

http://www.dimstar.net
telnet://telnet.dimstar.net
ICQ: 3739685

… nobody expects the Spanish Inquisition

2

Russ Johnson wrote:

So it looks like the <%$RT::WebImagesURL%> isn’t being translated to
NoAuth/Images/.

Where is this supposed to be set?

config.pm:

$WebImagesURL points to the base URL where RT can find its images.

If you’re running the FastCGI version of the RT web interface,

you should make RT’s WebRT/html/NoAuth/images directory available on

a static web server and supply that URL as $WebImagesURL.

$WebImagesURL = $WebURL.“/NoAuth/images/”;

3

Russ Johnson russj@dimstar.net writes:

I have the web interface working, but the images are broken.

I see in “Elements/TitleBoxStart”, the following line:

When this gets translated to the webpage, I get a file not found error
on /spacer.gif.

So it looks like the <%$RT::WebImagesURL%> isn’t being translated to
NoAuth/Images/.

Where is this supposed to be set?

config.pm
/Ian D
ian@assv.net

4

Hmm, that variable doesn’t exist in my config.pm.

These are the only variable with $Web… in them.

{{{ Web interface configuration

Define the directory name to be used for images in rt web

documents.

If you’re putting the web ui somewhere other than at the root of

your server

$WebPath requires a leading / but no trailing /

$WebPath = “”;

This is the Scheme, server and port for constructing urls to webrt

$WebBaseURL doesn’t need a trailing

/

$WebBaseURL = “http://help.qa.tripwire.com:80”;

$WebURL = $WebBaseURL . $WebPath . “/”;

If $WebExternalAuth is defined, RT will defer to the environment’s

REMOTE_USER variable.

$WebExternalAuth = undef;

At 08:21 AM 3/8/2002 +1000, Phil Homewood wrote:

Russ Johnson wrote:

So it looks like the <%$RT::WebImagesURL%> isn’t being translated to
NoAuth/Images/.

Where is this supposed to be set?

config.pm:

$WebImagesURL points to the base URL where RT can find its images.

If you’re running the FastCGI version of the RT web interface,

you should make RT’s WebRT/html/NoAuth/images directory available on

a static web server and supply that URL as $WebImagesURL.

$WebImagesURL = $WebURL.“/NoAuth/images/”;

Russ Johnson
Stargate Online

telnet://telnet.dimstar.net
ICQ: 3739685

… nobody expects the Spanish Inquisition

5

Russ Johnson wrote:

Hmm, that variable doesn’t exist in my config.pm.

You’ve somehow upgraded from an old version without installing
a new config.pm, at a guess?

6

Actually, close. I moved to a new machine, didn’t look close enough at the
new config.pm, and used my old config.pm…

Thanks!

At 08:59 AM 3/8/2002 +1000, you wrote:

Russ Johnson wrote:

Hmm, that variable doesn’t exist in my config.pm.

You’ve somehow upgraded from an old version without installing
a new config.pm, at a guess?

Russ Johnson
Stargate Online

telnet://telnet.dimstar.net
ICQ: 3739685

… nobody expects the Spanish Inquisition