What will allow me access to the contents of the ticket

Just to clarify. I want to print the contents of the history onto the mail
message.

-PhilFrom: “Philip Shon” crazypheel@hotmail.com
To: rt-users@lists.bestpractical.com
Sent: Tuesday, August 03, 2004 10:53 AM
Subject: What will allow me access to the contents of the ticket

I wrote an action scrip where it will send an email address located at a
custom field. And the type of response depends on a different custom
field
value.

Now I want to output the contents of a ticket onto the mail message.
Where
is this located?

-Phil

Philip Shon wrote:

Just to clarify. I want to print the contents of the history onto the mail
message.

Extend next Template code:
http://wiki.bestpractical.com/index.cgi?AddLastCommentToMail

I wrote an action scrip where it will send an email address located at a
custom field. And the type of response depends on a different custom field
value.

Now I want to output the contents of a ticket onto the mail message. Where
is this located?

-Phil