What queues does Fred watch?

The above question gets asked here every now and then.

Here’s the answer.

Drop the attached Watches.html into Admin/Users, and add
something like

           Watches => { title => 'Watches',
                      path => "Admin/Users/Watches.html?id=".$id
                    },

to Admin/Elements/UserTabs. Then enjoy the ability to manage
a user’s watches from Configuration->Users->fred …

(Thanks to J. Pirkkanen’s Admin/Users/Groups.html for the
inspiration.)
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Watches.html (2.5 KB)

Phil Homewood wrote:

Drop the attached Watches.html into Admin/Users, and add

… and be sure to change the line

to

because I forgot to. :slight_smile:
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