First off, I want to say thanks to the developers for delivering RTFM
2.4.3. The fix for managing global custom fields in RT 3.8.8 is very
However, I don’t seem to be able to figure out which perl modules I need
to load to use the API anymore.
This worked under RTFM 2.4.2, but doesn’t work under RTFM 2.4.3rc1 or 2.4.3:
$ perl -I$RT_HOME/lib -I$RT_HOME/local/plugins/RT-FM/lib
-MRT -MRT::FM -e 1
Can’t call method “can” on an undefined value at
/usr/local/HMDC/rt3/local/plugins/RT-FM/lib/RT/FM.pm line 61.
Compilation failed in require.
BEGIN failed–compilation aborted.
Can someone please advise?
UNIX Systems Administrator
Harvard-MIT Data Center