What means this / Coding error?

hello
how i can fix this encode error ?
thx
[Wed Jan 12 09:59:12 2005] [error]: Encoding error: Unknown encoding
’unicode-1-1-utf-7’ at /home/htdocs/rt3/lib/RT/I18N.pm line 433

Stack:
[/usr/local/lib/perl5/5.8.4/Carp.pm:191]
[/usr/local/lib/perl5/5.8.4/i686-linux/Encode.pm:177]
[/home/htdocs/rt3/lib/RT/I18N.pm:433]
[/home/htdocs/rt3/lib/RT/I18N.pm:192]
[/home/htdocs/rt3/lib/RT/I18N.pm:184]
[/home/htdocs/rt3/lib/RT/EmailParser.pm:334]
[/home/htdocs/rt3/lib/RT/EmailParser.pm:311]
[/home/htdocs/rt3/lib/RT/EmailParser.pm:284]
[/home/htdocs/rt3/lib/RT/EmailParser.pm:212]
[/home/htdocs/rt3/lib/RT/Interface/Email.pm:442]
[/home/htdocs/rt3/share/html/REST/1.0/NoAuth/mail-gateway:55]
defaulting to ISO-8859-1 -> UTF-8 (/home/htdocs/rt3/lib/RT/I18N.pm:436)
[Wed Jan 12 09:59:13 2005] [error]: Encoding error: Unknown encoding
’unicode-1-1-utf-7’ at /home/htdocs/rt3/lib/RT/I18N.pm line 226

your RT recieved message in ‘unicode-1-1-utf-7’ encoding that is not
supported by Encode.pm.

sc2@gmx.at wrote:

hello ruslan
ok thx is there a way to fix it or what means it? its just that he cant
convert the mail? so i see it but in wrong encoding style correct?

This mean that

  1. encoding is UTF-7 but compliant only with unicode 1.1 standard.
  2. Encode.pm is perl core module that can convert from one encoding to
    another. It supports only limited list of the encodings.
  3. Encode.pm doesn’t support this encoding, I don’t know why.
  4. RT uses Encode::GUESS in this key. See RT_Config.pm for how to choose
    list of the encodings to try.
  5. We have similar problem here, but all that messages with such
    encoding is spam for us.
  6. Yes, it may be a problem if some “real” UserMailAgent uses such
    encoding to send messages.

sc2@gmx.at wrote:

hello
ok thx for information so …
a.) i CANT Change it (resolv now) correct?
b.) mails will be delete / not display?
thx bye
richard

sc2@gmx.at wrote:

hello
ok thx for information so …
a.) i CANT Change it (resolv now) correct?
no, you can contribute to Encode.pm :slight_smile: patches are always wellcome

b.) mails will be delete / not display?
IMHO will display, but interpreted as ascii.
ascii symbols has the same byte sequences in UTF-7 and in ascii.