What is sbin/rt-dump-database actually for?

JeffBlaine · July 12, 2011, 3:59pm

Seems to dump XML out of some stuff, but not ticket
data, etc.

I don’t want to make assumptions about it, and it’s
not documented anywhere I can find (including in
the source for it).

What is this for? It would appear its scope is not
really defined by the script name.

Kevin_Falcone · July 12, 2011, 4:07pm

Seems to dump XML out of some stuff, but not ticket
data, etc.

I don’t want to make assumptions about it, and it’s
not documented anywhere I can find (including in
the source for it).

What is this for? It would appear its scope is not
really defined by the script name.

It was intended to create initialdata files from an RT install. It
has a ton of bugs and limitations and isn’t recommended unless you
know what you’re doing.

It is not a backup tool for your RT install

-kevin

Thomas_Sibley · July 12, 2011, 4:09pm

Seems to dump XML out of some stuff, but not ticket
data, etc.

I don’t want to make assumptions about it, and it’s
not documented anywhere I can find (including in
the source for it).

What is this for? It would appear its scope is not
really defined by the script name.

The version in 4.0, renamed to rt-dump-metadata, is slightly more
enlightening:

github.com

bestpractical/rt/blob/stable/sbin/rt-dump-metadata.in#L230


      
              next OBJECT if $opt{'skip-disabled'} && $obj->PrincipalObj->Disabled;
              my $group = $obj->PrincipalObj->Object;
              for ( $group->Domain ) {
                  # An internal user group
                  if ( /^SystemInternal$/ ) {
                      $rv->{GroupDomain} = $group->Domain;
                      $rv->{GroupType}   = $group->Name;
                  }
                  # An individual user
                  elsif ( /^ACLEquivalence$/ ) {
                      my $member = $group->MembersObj->Next->MemberObj;
                      next OBJECT if $opt{'skip-disabled'} && $member->Disabled;
                      $rv->{UserId} = $member->Object->Name;
                  }
                  # A group you created
                  elsif ( /^UserDefined$/ ) {
                      $rv->{GroupDomain} = 'UserDefined';
                      $rv->{GroupId} = $group->Name;
                  }
              }
          } else {

It’s a very old tool that may not work in some cases, so if you plan to
use it I suggest you test it very well.

If you just want a quickly reloadable set of default configurations, I
suggest you look into writing your own initialdata file.

Thomas