What am i missing ARG!

I am getting up a brand new installation of rt 3.4.4
Are their any log files or can I turn on some sort of debugging
I will try to explain a briefly as possible

I have two ques.

They have the same permissions. and they the same scripts(well they do
the same thing, i have compared them side by side)

they both use similar templates.

On create, an email with the certain template is suppose to go out.

It one que it works fine and the other it does not.

you can see in the history of the call, one sent email and one didn’t

compared side by side they look the same

Any suggestions on how to debug