Weird problem with queue


#1

One of my queues is rejecting any new message with this error message:

There has been an error:
There has been an error with your request:
You don’t have permission to create requests in this queue. Either you’re
not a queue member or non-members aren’t allowed to create requests in
this queue.

Your message is reproduced below:
<<<

If the message bears a ticket number, it will be accepted.

The “Allow non-members to create requests” box is checked for both
queues, including this one that is not accepting new messages/creating
new tasks.

Running RT 1.0.7

TIA

Hermann.


#2

I have the same problem, same release, same situation - the allow
non-members queue boxes are all checked. Figured it was a newbie
problem but I’ve had no luck stopping it as yet.

Thanks,
Ed ChristiansOn Apr 15, Hermann Wecke wrote:

One of my queues is rejecting any new message with this error message:

There has been an error:
There has been an error with your request:
You don’t have permission to create requests in this queue. Either you’re
not a queue member or non-members aren’t allowed to create requests in
this queue.

Your message is reproduced below:
<<<

If the message bears a ticket number, it will be accepted.

The “Allow non-members to create requests” box is checked for both
queues, including this one that is not accepting new messages/creating
new tasks.

Running RT 1.0.7

TIA

Hermann.

Edward.Christians@legerity.com | IT Systems & Network Mgr - Legerity
Legerity, Inc. Austin TX | B312, M/S 525, x75625


#3

Problem solved.

The “abuse” queue was the first one after I compiled the source. Following
the instructions, I created the queue using the CLI:
./rtadmin queue -create abuse

The second queue (security) was created using the admin-webrt.cgi.

So, what I did: using the same admin-webrt, I deleted the queue abuse and
recreated right after that. Always using the admin-webrt.

I suggest you, Edward, to do the same: delete your queue - probabily
created via CLI interface - and recreate it using admin-webrt.

HermannOn Sun, 15 Apr 2001, Edward Christians wrote:

I have the same problem, same release, same situation - the allow
non-members queue boxes are all checked. Figured it was a newbie
problem but I’ve had no luck stopping it as yet.

Thanks,
Ed Christians

On Apr 15, Hermann Wecke wrote:

One of my queues is rejecting any new message with this error message:

There has been an error:
There has been an error with your request:
You don’t have permission to create requests in this queue. Either you’re
not a queue member or non-members aren’t allowed to create requests in
this queue.

Your message is reproduced below:
<<<

If the message bears a ticket number, it will be accepted.

The “Allow non-members to create requests” box is checked for both
queues, including this one that is not accepting new messages/creating
new tasks.

Running RT 1.0.7