I am seeing something weird with email when the user is using a newer
version of outlook. The issue is this…
Instead of RT emails saying From User via RT XXX I am getting this now.
rt@XXXX.com; on behalf of; systems@XXXX.com mailto:systems@XXXX.com
This is a weird issue and only occurs on Outlook. Anyone had any experience
with this? The reply to line is fine but the from line just comes in funny.
I’ve tried turning off user friendly from lines and still no luck.
Richie Crews
Team Lead of Unix Systems and Technologies
Red Hat Certified Engineer
Email: rcrews@intercall.com mailto:rcrews@intercall.com
Cell: (706) 773 - 3436
Desk: (706) 634 - 3681
Fax: (706) 634 - 3831
“Providing security for your email needs”
Stop Spam, Support RBL http://www.mail-abuse.org http://www.mail-abuse.org
Richie Crews wrote:
I am seeing something weird with email when the user is using a newer
version of outlook. The issue is this…
Instead of RT emails saying From User via RT XXX I am getting this now.
rt@XXXX.com; on behalf of; systems@XXXX.com mailto:systems@XXXX.com
This is a weird issue and only occurs on Outlook. Anyone had any
experience with this? The reply to line is fine but the from line just
comes in funny. I’ve tried turning off user friendly from lines and
still no luck.
It would be better if you send small test message from Outlook, and send
us copy of this letter(with MIME headers) in attachment. It would be
better if you get this copy on RT server.
Best regards. Ruslan.
“RC” == Richie Crews rcrews@intercall.com writes:
RC> rt@XXXX.com; on behalf of; systems@XXXX.com mailto:systems@XXXX.com
RC> This is a weird issue and only occurs on Outlook. Anyone had any experience
RC> with this? The reply to line is fine but the from line just comes in funny.
RC> I’ve tried turning off user friendly from lines and still no luck.
Lookout! is being “friendly” and showing the SMTP sender envelope
address as the sender. As a nice side effect, all mailing list mail
these people view also look like that, with the bounce address as the
from and “on behalf of” the real author. You’d think M$ would
actually try to do the right thing, but then you’d probably expect too
much.
There’s nothing you can do about it on the sending side, since it is
entirely a dain-bramaged display issue.
Vivek Khera, Ph.D. Khera Communications, Inc.
Internet: khera@kciLink.com Rockville, MD +1-240-453-8497
AIM: vivekkhera Y!: vivek_khera http://www.khera.org/~vivek/
“RC” == Richie Crews rcrews@intercall.com writes:
rt@XXXX.com; on behalf of; systems@XXXX.com mailto:systems@XXXX.com
This is a weird issue and only occurs on Outlook. Anyone had any
experience with this? The reply to line is fine but the from line just
comes in funny. I’ve tried turning off user friendly from lines and
still no luck.
Lookout! is being “friendly” and showing the SMTP sender envelope
address as the sender. As a nice side effect, all mailing list mail
these people view also look like that, with the bounce address as the
from and “on behalf of” the real author. You’d think M$ would
actually try to do the right thing, but then you’d probably expect too
much.
There’s nothing you can do about it on the sending side, since it is
entirely a dain-bramaged display issue.
You can do something about it on the sending side - don’t include a
Sender: header. But yes, it’s totally stupid for any mail user agent
to actually do something with that header.
-- Niels.