Weburls not showing properly

Hello,
I’ve got a new installation of RT 2015, and have gotten as far as
the login page. First I noticed the logo graphic (rt.jpg) in the top left
was not shown. The path in its properties was
http://rt.mycompany.org/var/rt/WebRT/html/NoAuth/images/rt.jpg. And when
logging in, sure enough, all the links had doubled urls, as my DocumentRoot
directive is /var/rt/WebRT/html. I found in these archives a similar
problem, with the solution of changing $WebPath in config.pm to “”

So, I make the change, restart Apache, reload http://rt.mycompany.org, and
voila! The rt logo shows. So I log in, and find that now my links are too
short! For example, the Configuration link says http://admin/ and Home says
http:///

Any idea whats wrong? I’ve included what I think are relevant parts of
config.pm and http.conf below. Much thanks for any help. And Happy New Year!

-Mike

/var/rt/etc/config.pm

$WebPath requires a leading / but no trailing /

$WebPath = “”;

This is the Scheme, server and port for constructing urls to webrt

$WebBaseURL doesn’t need a trailing /

$

$WebBaseURL = “http://rt.mycompany.org”;

$WebURL = $WebBaseURL . $WebPath . “/”;

$WebImagesURL = $WebURL.“NoAuth/images/”;

$RTLogoURL points to the URL of the RT logo displayed in the web UI

$LogoURL = $WebImagesURL.“rt.jpg”;

$MasonComponentRoot is where your rt instance keeps its mason html files

(this should be autoconfigured during ‘make install’ or ‘make upgrade’)

$MasonComponentRoot = “/var/rt/WebRT/html”;

$MasonLocalComponentRoot is where your rt instance keeps its site-local

mason html files. # (this should be autoconfigured during ‘make install’ or
’make upgrade’)

$MasonLocalComponentRoot = “/var/rt/local/WebRT/html”;

$MasonDataDir Where mason keeps its datafiles

(this should be autoconfigured during ‘make install’ or ‘make upgrade’)

$MasonDataDir = “/var/rt/WebRT/data”;

RT needs to put session data (for preserving state between connections

via the web interface)

$MasonSessionDir = “/var/rt/WebRT/sessiondata”;

/etc/httpd/conf/httpd.conf

ServerName rt.mycompany.org
DocumentRoot /var/rt/WebRT/html
PerlModule Apache::DBI
PerlRequire /var/rt/bin/webmux.pl

SetHandler perl-script
PerlHandler RT::Mason

Mike Kennedy
IT Specialist

Center for Public Management
Office: 366-6023
Cell: 642-1429
Email: mkennedy@ou.edu

Hello,
I’ve got a new installation of RT 2015, and have gotten as far as
the login page. First I noticed the logo graphic (rt.jpg) in the top left
was not shown. The path in its properties was
http://rt.mycompany.org/var/rt/WebRT/html/NoAuth/images/rt.jpg. And when
logging in, sure enough, all the links had doubled urls, as my DocumentRoot
directive is /var/rt/WebRT/html.
I found in these archives a similar problem, with the solution of changing
$WebPath in config.pm to “”

So, I make the change, restart Apache, reload http://rt.mycompany.org, and
voila! The rt logo shows. So I log in, and find that now my links are too
short! For example, the Configuration link says http://admin/ and Home says
http:///

Any idea whats wrong? I’ve included what I think are relevant parts of
config.pm and http.conf below.
Much thanks for any help. And Happy New Year!

-Mike

/var/rt/etc/config.pm

$WebPath requires a leading / but no trailing /

$WebPath = “”;

This is the Scheme, server and port for constructing urls to webrt

$WebBaseURL doesn’t need a trailing /

$

$WebBaseURL = “http://rt.mycompany.org”;

$WebURL = $WebBaseURL . $WebPath . “/”;

$WebImagesURL = $WebURL.“NoAuth/images/”;

$RTLogoURL points to the URL of the RT logo displayed in the web UI

$LogoURL = $WebImagesURL.“rt.jpg”;

$MasonComponentRoot is where your rt instance keeps its mason html files

(this should be autoconfigured during ‘make install’ or ‘make upgrade’)

$MasonComponentRoot = “/var/rt/WebRT/html”;

$MasonLocalComponentRoot is where your rt instance keeps its site-local

mason html files.

(this should be autoconfigured during ‘make install’ or ‘make upgrade’)

$MasonLocalComponentRoot = “/var/rt/local/WebRT/html”;

$MasonDataDir Where mason keeps its datafiles

(this should be autoconfigured during ‘make install’ or ‘make upgrade’)

$MasonDataDir = “/var/rt/WebRT/data”;

RT needs to put session data (for preserving state between connections

via the web interface)

$MasonSessionDir = “/var/rt/WebRT/sessiondata”;

/etc/httpd/conf/httpd.conf

ServerName rt.mycompany.org
DocumentRoot /var/rt/WebRT/html
PerlModule Apache::DBI
PerlRequire /var/rt/bin/webmux.pl

SetHandler perl-script
PerlHandler RT::Mason