$WebPath not always used


#1

Hey,

I have an RT install (3.6.7) acting odd.
The relevant sections of SiteConfig are:

Set($WebPath , “/rt”);
Set($WebBaseURL , “https://staff.vpac.org”);
Set($WebURL , $WebBaseURL . $WebPath . “/”);

Now. On my main screen, in the priority tickets section, there are two
links per ticket … one for the ticket number, and one for the subject.

The ticket number links to (for instance)
https://staff.vpac.org/rt/Ticket/Display.html?id=4243

However the ticket subject links to
https://staff.vpac.org/Ticket/Display.html?id=4243

We’re getting around this with an apache redirect, but I’d love to fix
the cause of this. Why is it that (seemingly) $WebPath isn’t used in
the link on the ticket subject?

The 20 newest unowned ticket section is fine.
Search results seem fine.

It really just seems to be the ‘X priority tickets owned by me’ section
which doesn’t include the /rt/

Ideas would be great.

thanks,

/ Brett

Brett Pemberton - VPAC Systems Programmer
http://www.vpac.org/ - (03) 9925 4899

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