I have just installed RT on a new redhat server. This is to be a
replacement of our older existing webRT installation.
I have run into this error (this seems to be the same problem as seen
http://lists.fsck.com/pipermail/rt-devel/2002-April/002200.html )
== Error on Httpd start
[root@kohi conf]# service httpd start
Starting httpd: Variable “$m” is not imported at
/usr/local/rt2/bin/webmux.pl line 94.
[Wed Jun 26 14:00:35 2002] [error] Global symbol “$m” requires explicit
package name at /usr/local/rt2/bin/webmux.pl line 94.
Compilation failed in require at (eval 5) line 1.
Syntax error on line 1432 of /etc/httpd/conf/httpd.conf:
Global symbol “$m” requires explicit package name at
/usr/local/rt2/bin/webmux.pl line 94.
Compilation failed in require at (eval 5) line 1.
== Virtual Server file from /etc/httpd/conf/httpd.conf
DocumentRoot /usr/local/rt2/WebRT/html
ServerName webrt.lss.ku.edu
PerlModule Apache::DBI
PerlFreshRestart On
PerlRequire /usr/local/rt2/bin/webmux.pl
SetHandler perl-script
PerlHandler RT::Mason
== Export from /usr/local/rt2/bin/webmux.pl (with line numbers)
90. my $type = shift;
91. $RT::Mason::r->content_type($type);
92. }
93.
94. sub CGIObject {
95. $m->cgi_object();
96. }
== Additional Information
I am set to “args_method => ‘CGI’” in webmux.pl
i am not sure if this is related to
http://lists.fsck.com/pipermail/rt-devel/2002-February/002079.html
“rt-devel] Using RT with HTML::Mason::ApacheHandler( args_method =>
‘mod_perl’ )”
i.e. mod_perl vs CGI with APACHE::Request
Config wise, i’m sure the mysql db/apache/perl/config.pm are all setup
correctly. This is the third installation of WebRt here and this seems to
be the only machine doing this.
The apache installation (config and virtual server wise) are the same
throughout all our installations so I doubt it’s that either.
The difference is that this is Redhat 7.3 and the others are 7.2… but I
can’t imagine that would have much effect.
Thanks for any insite/advice you may have
Jeff Perry
Information Technology Analyst
LAN Support Services
The University of Kansas
perry@ku.edu