Web search engine vs. RT?

RT Users
1

I’d like to use an in-house web search engine like htdig
to combine everything in rt and an assortment of other
repositories into a big knowledge base. Has anyone
tried this, and is there any trick to giving the search engine
read-only permission so it won’t screw anything up as
it tries to traverse all the links?

Les Mikesell
les@futuresource.com

2

I’d like to use an in-house web search engine like htdig
to combine everything in rt and an assortment of other
repositories into a big knowledge base. Has anyone

You might want to look at www.mnogosearch.com , which is a) faster than
htdig and b) can slurp through mysql databases, rather than putting load
on your web server (and following bad links)

tried this, and is there any trick to giving the search engine
read-only permission so it won’t screw anything up as
it tries to traverse all the links?

If you go the htdig way, create a specific user which has permission to
view tickets, but not update or modify tickets.

                         Bruce Campbell                            RIPE
               Systems/Network Engineer                             NCC
             www.ripe.net - PGP562C8B1B             Operations/Security