WEB RT - The requested URL could not be retrieved

Hi,

I try to install RT 1.3.59 but have problem with HTML::Mason (I’m already
running RT 1.0.7 w/o any problem). I can’t make it to work. I have added

<VirtualHost 62.168.31.225 pinknt04.pink>
ServerName rt-new.mokry.cz
DocumentRoot /home/data/app/rt-new/WebRT/html
ServerAdmin root@localhost
ErrorLog logs/rt-new/error_log
CustomLog logs/rt-new/access_log combined
PerlRequire /home/data/app/rt-new/bin/webmux.pl

SetHandler perl-script
PerlHandler RT::Mason

section to my apache conf (1.3.14 fro RH 7.0).

When I try to access http://rt-new.mokry.cz I get this error:
ERROR
The requested URL could not be retrieved
While trying to retrieve the URL: [no URL]
The following error was encountered:

  • Zero Sized Reply
    Squid did not receive any data for this request.
    Your cache administrator is root.

Can anybody help me?

Thanks,
Ludek.

What does your apache errorlog tell you?On Wed, Mar 21, 2001 at 12:32:31PM +0100, Ludek Mokry wrote:

Hi,

I try to install RT 1.3.59 but have problem with HTML::Mason (I’m already
running RT 1.0.7 w/o any problem). I can’t make it to work. I have added

<VirtualHost 62.168.31.225 pinknt04.pink>
ServerName rt-new.mokry.cz
DocumentRoot /home/data/app/rt-new/WebRT/html
ServerAdmin root@localhost
ErrorLog logs/rt-new/error_log
CustomLog logs/rt-new/access_log combined
PerlRequire /home/data/app/rt-new/bin/webmux.pl

SetHandler perl-script
PerlHandler RT::Mason

section to my apache conf (1.3.14 fro RH 7.0).

When I try to access http://rt-new.mokry.cz I get this error:
ERROR
The requested URL could not be retrieved
While trying to retrieve the URL: [no URL]
The following error was encountered:

  • Zero Sized Reply
    Squid did not receive any data for this request.
    Your cache administrator is root.

Can anybody help me?

Thanks,
Ludek.


Rt-devel mailing list
Rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

“It’s buried in the desert, got sand in it, melts Nazis. You know,
the Ark of the Covenant” – siva

mod_perl and mod_php are known to interact poorly.
running on a different port could work.
also chown -R /home/data/app/rt-new/WebRT/data will make your
other problem go away.On Wed, Mar 21, 2001 at 06:49:33PM +0100, Ludek Mokry wrote:

Maybe I found a problem. If I remove HAVE_PHP4 from apache, I get a “better”
error from mason (permission problem - see below). Does It mean that I can’t
have HTML:Mason together with PHP4 in apache ? if so, I will run a special
RT server on another port. Just let me know.
System error
while serving rt-new.mokry.cz /index.html
mkdir /home/data/app/rt-new/WebRT/data/obj: Permission denied at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Parser.pm line 1129

Regards,
Ludek Mokry.

----- Original Message -----
From: ‘Jesse’ [SMTP:jesse@fsck.com]
Sent: Wednesday, March 21, 2001, 18:38:26
To: Ludek Mokry
Subject: Re: [rt-devel] WEB RT - The requested URL could not be
retrieved

what if you strace apache running in -X mode?

On Wed, Mar 21, 2001 at 06:34:17PM +0100, Ludek Mokry wrote:

Nothing! Can’t understand why. I’m running several virt. servers on my
intranet w/o any problem. Even web_rt 1.0.7 is running correctly. There
is
something wrong in HTML::Mason, but during installation all mason test
was
ok.

So if I try to connect to rt-new.mokry.cz/anything (anything even
doesn’t
have to be there), apache doesn’t communicate. If I remove perlhandler
rt:mason from httpd.conf, server is running but perlhtml is not
processed.

apache permission is set in this way:

<Directory “/home/data/app/rt-new/WebRT/html/”>
Options Indexes Includes FollowSymLinks ExecCGI
AllowOverride All
order deny,allow
deny from all
allow from 192.168.0.0/255.255.255.0 62.168.31.224/255.255.255.252
AuthType Basic
AuthUserFile /home/data/httpd/conf/htpasswd.users
AuthName “Request Tracker New”
require valid-user
satisfy any

Thanks,
Ludek.

----- Original Message -----
From: Jesse [SMTP:jesse@fsck.com]
Sent: Wednesday, March 21, 2001, 18:26:24
To: Ludek Mokry
Cc: ‘rt-devel@lists.fsck.com’
Subject: Re: [rt-devel] WEB RT - The requested URL could not be
retrieved

What does your apache errorlog tell you?

On Wed, Mar 21, 2001 at 12:32:31PM +0100, Ludek Mokry wrote:

Hi,

I try to install RT 1.3.59 but have problem with HTML::Mason (I’m
already
running RT 1.0.7 w/o any problem). I can’t make it to work. I have
added

<VirtualHost 62.168.31.225 pinknt04.pink>
ServerName rt-new.mokry.cz
DocumentRoot /home/data/app/rt-new/WebRT/html
ServerAdmin root@localhost
ErrorLog logs/rt-new/error_log
CustomLog logs/rt-new/access_log combined
PerlRequire /home/data/app/rt-new/bin/webmux.pl

SetHandler perl-script
PerlHandler RT::Mason

section to my apache conf (1.3.14 fro RH 7.0).

When I try to access http://rt-new.mokry.cz I get this error:
ERROR
The requested URL could not be retrieved
While trying to retrieve the URL: [no URL]
The following error was encountered:

  • Zero Sized Reply
    Squid did not receive any data for this request.
    Your cache administrator is root.

Can anybody help me?

Thanks,
Ludek.


Rt-devel mailing list
Rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel


jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

“It’s buried in the desert, got sand in it, melts Nazis. You know,
the Ark of the Covenant” – siva

INCOMING MAIL IS CERTIFIED VIRUS FREE.
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----- End Of Original Message -----


jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

“That package looks like what I wanted, but the site was down today,
so I decided to reimplement it in Perl.”
-me

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jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

They’ll take my private key when they pry it from my cold dead fingers!