Web Pages being built without correct path

I am new to this and this is a new install of RT 3.4.5 on Fedora Core 4.
I am using the FastCGI Server. My server is on a private network not on
the Internet. It sits behind a firewall that is passing packets from the
Public side to the private side. The Public side is still a private
network. I am testing this from the inside of the firewall. My test PC
is on the same network as the server. In our DNS I have this server as
rt.adphila.org and on the inside it is I
think I have things setup correctly . When I go to the base URL

I will get the login page for RT but the Best Practical logo doesn’t
load. The right side of the screen shows I am not logged in. I enter
root as the login and password as the password and will get the RT At A
glance page and it looks as though I am logged in. When I move the Mouse
over any of the links on the left (Home,
Tickets,Configuration,Preferences,Approval) I can see the link in the
status bar at the bottom and notice that the link is shown as :


I know that isn’t right. My RT_SiteConfig.pm has these settings:

Set( $rtname, ‘EFS’);
Set($Timezone, ‘US/Eastern’);
Set($WebBaseURL, ‘http://rt.adphila.org’);
Set($WebImagesURL, $WebPath . “/NoAuth/images/”);
Set($WebPath, “/”);
Set($CorrespondAddress, ‘correspond@rt.adphila.org’);
Set($CommentAddress, ‘comment@rt.adphila.org’);
Set($SendmailPath, ‘/usr/sbin/sendmail’);
Set($LogToSyslog, ‘’);
Set($LogToFile, ‘debug’);
Set($LogDir, ‘/opt/rt3/var/log’);
Set($LogToFileNamed, ‘rt.log’);
Set($MyTicketsLength, 20);

I have this set as a Virtual Host and thoise settings are:

Virtual host Virtual Host 0

FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8
ErrorLog logs/rt_error_log
ServerName rt.adphila.org

    Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/

    AddHandler fastcgi-script fcgi
    ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
    TransferLog logs/rt_access_log
    DirectoryIndex index.html index.htm index.shtml
    <Directory "/opt/rt3/share/html">
            Options FollowSymLinks ExecCGI
            AllowOverride None

    TransferLog logs/rt_access_log
    ErrorLog logs/rt_error_log

When I click on any of the links I get a page not found error which I
now is correct because http://admin doesn’t exist it should be going to Also I notice that the links are in lower
case while the actual Directories are in a mixed case. Any pointers on
where I have this misconfigured? Also if I look at index.html in my
Document root for this host it says I a haven’t configured my server yet
but I did configure it and the lines that state that in the index.html
aren’t showing on the page that displays in my browser. To make sure I
was getting to the correct directory I put a hello world page called
test.html and pointed my browser to I
got the login page so I entered the root login and password and got my
test.html page so I know I am getting to the correct directory.

John J. Boris, Sr.
JEN-A-SyS Administrator
Archdiocese of Philadelphia

“Remember! That light at the end of the tunnel
Just might be the headlight of an oncoming train!”

Please disregard the email. As I said this is new to me. I had been
making changes to RT_SiteConfig.pm but wasn’t restarting the httpd
daemon each time I made a change. I just didn’t think or know that it
reloaded that file every time the Web server daemon was started. It is
now working. Sorry for cluttering the list.

John J. Boris, Sr.
JEN-A-SyS Administrator
Archdiocese of Philadelphia

“Remember! That light at the end of the tunnel
Just might be the headlight of an oncoming train!”