Hi,
I have starting problem with RT. When i try to access RT hostname , instead
of getting the Gui interface i get the Code
“%# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %# %#
(Except where explictly superceded by other copyright notices) %# %# This
work is made available to you under the terms of Version 2 of %# the GNU
General Public License. A copy of that license should have %# been provided
with this software, but in any event can be snarfed %# from www.gnu.org. %#
%# This work is distributed in the hope that it will be useful, but %#
WITHOUT ANY WARRANTY; without even the implied warranty of %#
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General
Public License for more details. %# %# Unless otherwise specified, all
modifications, corrections or %# extensions to this work which alter its
source code become the %# property of Best Practical Solutions, LLC when
submitted for %# inclusion in the work. %# %# %# END LICENSE BLOCK <&
/Elements/Header, Title=>loc(“RT at a glance”), Refresh =>
$session{‘home_refresh_interval’} &> <& /Elements/Tabs, current_toptab =>
‘’, Title=>loc(“RT at a glance”) &>
<& /Elements/MyTickets &>
<& /Elements/MyRequests &> <& /Elements/Quicksearch &>
<& /Elements/Refresh, Name => ‘HomeRefreshInterval’, Default => $session
{‘home_refresh_interval’} &>
<%init> if ( $ARGS{‘q’} ) { my $query = $ARGS{‘q’}; if ( $query =~
m/^\s*(\d+)\s*$/ ) { $m->comp(”/Ticket/Display.html" , id=> $1); return(); }
$session{‘tickets’} = RT::Tickets->new( $session{‘CurrentUser’} ); if (
$query =~ m/@/ ) { $session{‘tickets’}->LimitWatcher( VALUE => $query, TYPE
=> ‘Requestor’, OPERATOR => ‘=’, ); $m->comp(“/Search/Listing.html”);
return(); } # # Any search on queue name or subject will be for new/open
tickets # only. # $session{‘tickets’}->LimitStatus( VALUE => $_, OPERATOR =>
‘=’, ) for qw(open new); my $queue = RT::Queue->new( $session{‘CurrentUser’}
); if ( $queue->Load($query) && $queue->Id ) {
$session{‘tickets’}->LimitQueue( VALUE => $queue->Id, OPERATOR => ‘=’, );
$m->comp(“/Search/Listing.html”); return(); }
$session{‘tickets’}->LimitSubject( VALUE => $query, OPERATOR => ‘LIKE’ );
$m->comp(“/Search/Listing.html”); return(); } if
($ARGS{‘HomeRefreshInterval’}) { $session{‘home_refresh_interval’} =
$ARGS{‘HomeRefreshInterval’}; }
I was wondering if someone could provide me with some tips to solve this
problem.
My Environment is
Apache 2.0.49
Perl 5.8.0
Mysql 4.0.18
RT 3.0
Fastcgi 2.42
Thanks
-Dinesh