At 12:01 PM 3/10/2000 +1100, Charlie Brady wrote:
That also sounds like a permissions problem. If the RT scripts running
from the web server cannot read the transactions, that is how it will
look. Go back to the install documentation and check every step.
I already went through the install documentation
when I discovered the first problem. But anyway,
yes, this one was a permissions problem as well.
I had to make the transactions directory and all
of its subdirectories world readable/executable.
Then I discovered that if I tried to reply to a
requestor via the web interface, that also results
in the “Internal Server Error” web page. I ended
up having to make the transactions directory and
its subdirectories be world writable too. Then
I never expected to have permissions problems –
permissions were set by the Makefile and I didn’t
change any permissions until after I got the
"Internal Server Error" pages. Considering the
scripts were setuid, I would have thought there
wouldn’t be any permissions problems…
Oh well, thanks to all for the help.