Web Interface: Access user

I’m running RT on apache 2 with FastCGI support, but when i try to
connect with my browser i get this:

Forbidden
You don’t have permission to access /index.html on this server.

It seems that you hava a “permission” problem… try to check what are
the
permissions of index.html (is it readable to anyone?)

Next time, provide a little bit more information, or better, try looking
at apache’s error.log, syslog … you might get more info there.

    Paulo Matos

|Sys & Net Admin | Serviço de Informática |
|Faculdade de Ciências e Tecnologia | Tel: +351-21-2948596 |
|Universidade Nova de Lisboa | Fax: +351-21-2948548 |
|P-2829-516 Caparica | e-Mail: pjsm@fct.unl.pt |


I tried to give 777 permission on every file and folder involved in the
RT process

Jean-Yan Beube wrote:

[warn] FastCGI: server “/opt/rt3/bin/mason_handler/.fcgi” terminated
by
calling exit with status ‘25’

Does it really say “mason_handler/.fcgi”? With the slash and all?

I’m sorry, it is my mistake. There is no extra slash.

My feeling is that it has something to do with FastCGI trying to start a
FCGI server. Is it possible?