Viewing all resolved tickets

Is there a way that RT can show all resolved tickets possibly in it own
queue or something to that affect? I have looked at the documentation
and don’t see anything that could help me with this. I have an operator
that works here who claims that another company she worked for had
something like this. I know we can query all resolved tickets a number
of ways but I have a feeling some of the sales people here will not care
for that. So if anyone can point me in the right direction I would be
grateful. Thank you in advance.

Tom Morgan
tmorgan@synacor.com

Tom Morgan wrote:

Is there a way that RT can show all resolved tickets possibly in it
own queue or something to that affect? I have looked at the
documentation and don’t see anything that could help me with this. I
have an operator that works here who claims that another company she
worked for had something like this. I know we can query all resolved
tickets a number of ways but I have a feeling some of the sales people
here will not care for that. So if anyone can point me in the right
direction I would be grateful. Thank you in advance.

ok so what I did was add 2 colums to the “quicksearch” I also added
stalled on there as well. I edited
/usr/local/share/html/Elements/Quicksearch

Tom Morgan
tmorgan@synacor.com