Variables in Ticket Search

RT Users
1

Hi all,

is it possible to use variables in ticket search?
I’d like to create saved searches a la
Status = ‘stalled’ AND Owner = $session{CurrentUser}.

regards,
Andreas Putzo

2

Special key ‘CurrentUser’ should work you can write it on the
advanced query builder page.On 4/12/06, Andreas Putzo putzoa@gmx.de wrote:

Hi all,

is it possible to use variables in ticket search?
I’d like to create saved searches a la
Status = ‘stalled’ AND Owner = $session{CurrentUser}.

regards,
Andreas Putzo

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We’re hiring! Come hack Perl for Best Practical: Careers — Best Practical Solutions

Best regards, Ruslan.