Variables available in templates

RT Users
1

Hi,

I’ve had a quick skim of the documentation and the FAQ, but I can’t find a
list of variables available for use in templates jumping out at me
anywhere…

Perhaps a good candidate for the FAQ?

Andrew

2

Well well, fancy seeing you here. :slight_smile:

Andrew Pollock wrote:

I’ve had a quick skim of the documentation and the FAQ, but I can’t find a
list of variables available for use in templates jumping out at me
anywhere…

There’s not. :frowning:

Perhaps a good candidate for the FAQ?

Now it’s been asked three times, I guess so. :wink: The following is
now at

http://fsck.com/rtfm/article.html?id=228#228

but if anyone can improve on it, feel free :slight_smile:
…

Bearing in mind that most things can be referenced starting at

$Ticket (the ticket object itself)
$Transaction (the object for THIS transaction)

and that these are RT::Ticket and RT::Transaction objects with
associated pod and man pages, it’s usually pretty simple to
find a method that returns what you want. You also have access
to the variables in the RT:: scope, for example: $RT::WebURL.

Phil Homewood, Systems Janitor, www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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