Vacation messages - how to keep out of RT?

RT Users
1

As we approach the summer vacation period, more and more people are
setting their Out Of Office/Vacation email auto-replies, and they are
cluttering up my lovely RT. Does anyone know of a way to easily
identify and ignore these?

Regards,

joe
Joe Casadonte
joe.casadonte@oracle.com

========== ==========
== The statements and opinions expressed here are my own and do not ==
== necessarily represent those of Oracle Corporation. ==
========== ==========

2

Depending on your configuration, you could setup procmail rules.

Robert GRASSO
System Engineer

CEDRAT
15, Chemin de Malacher - Inovall�e - 38246 MEYLAN Cedex - FRANCE
Tel: +33 (0)4 76 90 50 45 Fax: +33 (0)4 76 90 16 09
mailto:Robert.Grasso@cedrat.com
Support service : mailto:support@cedrat.com
Commercial service : mailto:cedrat@cedrat.com
Web site : http://www.cedrat.com

3

Well our solution wasn’t elegant or sexy, but it was effective. Since RT runs out of an exchange mailbox at our company, we just created a rule on the mailbox to delete anything with the subject that contains “out of the office”.

Crude but effective.

Justin Brodley From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Robert Grasso
Sent: Monday, June 11, 2007 1:04 AM
To: Rt-Users
Subject: RE: [rt-users] Vacation messages - how to keep out of RT?

Depending on your configuration, you could setup procmail rules.

Robert GRASSO
System Engineer

CEDRAT
15, Chemin de Malacher - Inovallée - 38246 MEYLAN Cedex - FRANCE
Tel: +33 (0)4 76 90 50 45 Fax: +33 (0)4 76 90 16 09
mailto:Robert.Grasso@cedrat.com
Support service : mailto:support@cedrat.com
Commercial service : mailto:cedrat@cedrat.com
Web site : http://www.cedrat.com

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com]On Behalf Of Joe
Casadonte
Sent: Friday, June 08, 2007 5:18 PM
To: Rt-Users
Subject: [rt-users] Vacation messages - how to keep out of RT?

As we approach the summer vacation period, more and more people are
setting their Out Of Office/Vacation email auto-replies, and they are
cluttering up my lovely RT. Does anyone know of a way to easily
identify and ignore these?

–
Regards,

joe
Joe Casadonte
joe.casadonte@oracle.com

========== ==========
== The statements and opinions expressed here are my own and do not ==
== necessarily represent those of Oracle Corporation. ==
========== ==========

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