I am using RT version 4.4.4
I am a relativity new user to RT (I used it about 10 years ago). Having set up a new instance for Asset tracking I am looking to extend it’s capability to replacing our ticketing system.
I have created myself as a user with privileges, though if I go to ‘Quick Create’ (on any of my new queues) it complains with the following message:
That's an address where RT receives mail. Adding it as a 'Requestor' would create a mail loop
The error seems logical, though I have not set RT is not set to receive email yet (knowingly).
If I change my email address it works fine. I have had a look through the settings and the database and have not specified my email address anywhere except under my user. I have not played with any regex that I am aware of.
Where should I look, can you point me in the right direction please as to where it may be specified?