What I find strange is that it doesn’t update when I re-install, but if
I go in and physically change one of the files, it updates that file -
but only that file.
… I find this strange (and I think it must be something to do with
mod_perl or apache) - seeing as any of the other files (eg footer file),
still retain their pre-update form…
Let me try and be more specific… (just in case that makes no sense)
We have modified the header file to be more personalized to our company.
When we re-installed RT 2.0.6, all of our files were replaced (we backed
them up before hand). However, the update did not appear on the website.
When I went in, and updated the header file, the header file changed,
but none of the other files (eg footer) did.
If I went in and updated the footer file to include different content,
it got updated then.
AndrewOn Friday, September 7, 2001, at 06:36 PM, Darren Casey wrote:
[mailto:firstname.lastname@example.org]On Behalf Of Martin Schapendonk
Sent: 07 September 2001 09:34
To: Andrew Yager
Cc: Jesse Vincent; email@example.com; Derek Fage; Benjamin Boksa
Subject: Re: [rt-users] v2.0.6 Browser caching problems
On Fri, 7 Sep 2001, Andrew Yager wrote:
Would it be possible to get that expires header built into the next
release of RT web UI? We did some limited customization of our UI,
I’m not able to reproduce this problem on IE5.5, but other people have
repeatedly reported problems with this browser. My IE is configured to
"Check for new versions of a page on every visit to that page". Maybe
(hopefully) that solves everything for everybody?
You can find this option in Tools - Internet Options - Temporary
Internet Files - Settings.
I wonder how much is ISP hidden caches also playing part, I know of 3 UK
ISP’s that have a hidden cache/proxy and its a nightmare as they don’t
as they should!
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