Using rt


#1

hi there

i’ve just installed rt for the first time and i’m a little confused. i
mean, it’s very obvious how to successfully wield the application, but there
are some functionalities that i don’t completely understand.

when setting a task priority, there are two drop downs. what is the purpose
of having two fields here?

and when one of my users logged out, they wrote to me and said “when i tried
to log out, it said i wasn’t logged in.” :slight_smile: as a developer i understand
your logic there but can understand why the user was confused.

i should have already asked: is there a searchable archive of this list?

thanks :slight_smile:

chris paul
fastmedia.net


#2

i should have already asked: is there a searchable archive of this list?

http://lists.fsck.com/pipermail/rt-users/

–Joe


#3

http://lists.fsck.com has pointers both to archives and to the search pageOn Thu, Feb 15, 2001 at 09:59:33AM -0600, D. Joe Anderson wrote:

On Thu, 15 Feb 2001, cpaul wrote:

i should have already asked: is there a searchable archive of this list?

http://lists.fsck.com/pipermail/rt-users/

–Joe


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jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

“Mary had a crypto key / She kept it in escrow
And everything that Mary said / The Feds were sure to know” – Sam Simpson


#4

hi there

i’ve just installed rt for the first time and i’m a little confused. i
mean, it’s very obvious how to successfully wield the application, but there
are some functionalities that i don’t completely understand.

when setting a task priority, there are two drop downs. what is the purpose
of having two fields here?

mainly, because, in 1995 when that code was first written, that was what
I thought an intuitive way to get users to select an integer between 00 and 99.

These days, we just use text entry boxes :wink:

and when one of my users logged out, they wrote to me and said “when i tried
to log out, it said i wasn’t logged in.” :slight_smile: as a developer i understand
your logic there but can understand why the user was confused.

We’ve fixed this in RT2. thanks.

i should have already asked: is there a searchable archive of this list?

thanks :slight_smile:


chris paul
fastmedia.net


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

that’s security the same way that asking for directions to topeka and
being told that a seal is a mammal is informative
-robin@apocalypse.org


#5

We’ve fixed this in RT2. thanks.

what is RT2? or rather, where?

thanks :slight_smile: