RT version 3.0.11
Is it possible to use Notify action in custom scrips (custom action codes)?
I know the way to make Correspondence/Comment in custom scrips but can’t find the way to send E-mail(s).
The following example will made Correspondence:
$self->TicketObj->Correspond( Content => (“Some Content”));
My wish is somehow provide recipient list (like “AdminCc,Cs,Requestor,OtherRecipients”) and template name and make notification using custom scrip.